A manual designed for organizations which employ facilitators in different sites and who need to provide them with ongoing supervision and support. The manual provides information and activities which are based on the author’s experience organizing and supervising literacy programs in Bangladesh. The focus of this manual is to help you understand and implement an effective approach towards supervision and facilitator support. The manual provides a framework for exploring the principles of supervision and a series of activities to use in your program. Each activity is a step-by-step guide to help you collect information to design effective in-service training and support systems for the facilitators in your program. By the time you complete the manual, you will have developed a new support system tailored for your program. This manual is intended for literacy and nonformal education practitioners who are responsible for organizing classes and supervising facilitators. the activities can be used to start a new program or improve an existing program. Read the manual and think about how it applies to your work situation. Use the seven activities to create or improve an existing support system for the facilitators with whom you work. At the end of each activity there is a written assignment that asks you to reflect on your experience and write a brief paper. You may also be asked to compile and organize the information you have gathered in lists or charts. These assignments are important because they are part of your personal learning process and will help you develop a deeper understanding of your work in literacy education.