Start Date

6-1-2011 4:00 PM

End Date

6-1-2011 4:45 PM

Track

2. Track 2 - Poster Session

Subject Area

Information Technology

Faculty Member

Dr. Fevzi Okumus fokumus@mail.ucf.edu

Abstract

The purpose of this study is to investigate the barriers and the sources of resistance to information technology (IT) change projects in hotel firms and evaluate strategies adopted in seeking to overcome these barriers. Based on an in-depth literature review, the authors developed an interview protocol. The authors will start collecting empirical data soon from the Information Technology Managers and the Hotel General managers in hotels in Orlando, FL. Based on the authors’ knowledge, this is one of the first research projects in the field that will provide empirical evidence on barriers to IT change projects and appropriate strategies in hotel companies.

Keywords

Information technology, change, barriers, hotels, Orlando



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Jan 6th, 4:00 PM Jan 6th, 4:45 PM

Barriers to Information Technology Change Project in Hotels

The purpose of this study is to investigate the barriers and the sources of resistance to information technology (IT) change projects in hotel firms and evaluate strategies adopted in seeking to overcome these barriers. Based on an in-depth literature review, the authors developed an interview protocol. The authors will start collecting empirical data soon from the Information Technology Managers and the Hotel General managers in hotels in Orlando, FL. Based on the authors’ knowledge, this is one of the first research projects in the field that will provide empirical evidence on barriers to IT change projects and appropriate strategies in hotel companies.