Start Date

7-1-2011 2:30 PM

End Date

7-1-2011 3:15 PM

Track

2. Track 2 - Poster Session

Subject Area

Food Service

Faculty Member

Junehee Kwon, Ph.D, RD jkwon@ksu.edu

Abstract

Many food allergic reactions occurred in restaurants indicating employee food allergy training is necessary. The hospitality industry adopts web-based training method as it is beneficial. The objective of the study is to identify the effectiveness of web-based food allergy training on knowledge, self-efficacy, and behavioral intention serving customers with food allergies. Participants will include 100 managers from independent restaurants in Kansas. A web-based training module will be developed and pilot tested. A quasi-experimental design (intervention and control groups) with a pre- and post-test will be used to assess knowledge scores. After six month, another questionnaire that assesses participants’ retention of food allergy knowledge, self-efficacy, and behavioral intention to serve customers with food allergies will be administered. Descriptive statistics, MANOVA, MANCOVA, Chi-square analyses, logistic regression, and regression will be employed for statistical analysis. Results of the proposed study will provide insights about using web-based training as future educational tool.

Keywords

Web-based training, food allergy, restaurant managers, knowledge, self-efficacy, behavior intention



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Jan 7th, 2:30 PM Jan 7th, 3:15 PM

The Effectiveness of Web-based Food Allergy Training among Restaurant Managers

Many food allergic reactions occurred in restaurants indicating employee food allergy training is necessary. The hospitality industry adopts web-based training method as it is beneficial. The objective of the study is to identify the effectiveness of web-based food allergy training on knowledge, self-efficacy, and behavioral intention serving customers with food allergies. Participants will include 100 managers from independent restaurants in Kansas. A web-based training module will be developed and pilot tested. A quasi-experimental design (intervention and control groups) with a pre- and post-test will be used to assess knowledge scores. After six month, another questionnaire that assesses participants’ retention of food allergy knowledge, self-efficacy, and behavioral intention to serve customers with food allergies will be administered. Descriptive statistics, MANOVA, MANCOVA, Chi-square analyses, logistic regression, and regression will be employed for statistical analysis. Results of the proposed study will provide insights about using web-based training as future educational tool.