Paper Title
Examining the Relationship between Knowledge Sharing and Performance Rewards in the Hospitality Industry
Start Date
8-1-2011 9:45 AM
End Date
8-1-2011 10:30 AM
Track
2. Track 2 - Poster Session
Subject Area
Human Resources
Faculty Member
Seonghee Cho choseo@missouri.edu
Abstract
The hospitality industry is known for having the highest employee turnover rate, which causes a loss in employee knowledge. If employees would like to actively share their knowledge with their colleagues, cost of knowledge loss could be saved. Performance rewards form a competitive atmosphere which could impede knowledge sharing. This study aims to investigate which type of performance rewards, if any, has a positive influence or less negative impact on knowledge sharing. The result of this study will provide hospitality employers suggestions on choosing performance reward to balance motivating employees and enhancing knowledge sharing.
Keywords
knowledge sharing, performance rewards, hospitality industry
Examining the Relationship between Knowledge Sharing and Performance Rewards in the Hospitality Industry
The hospitality industry is known for having the highest employee turnover rate, which causes a loss in employee knowledge. If employees would like to actively share their knowledge with their colleagues, cost of knowledge loss could be saved. Performance rewards form a competitive atmosphere which could impede knowledge sharing. This study aims to investigate which type of performance rewards, if any, has a positive influence or less negative impact on knowledge sharing. The result of this study will provide hospitality employers suggestions on choosing performance reward to balance motivating employees and enhancing knowledge sharing.