Paper Title
Effects of Workplace Fun on Employee Behaviors: Focused on Generation Y in the Hospitality Industry
Start Date
7-1-2011 10:30 AM
End Date
7-1-2011 11:45 AM
Track
1. Track 1 – Formal Paper Presentation
Subject Area
Human Resources
Faculty Member
Junehee Kwon jkwon@k-state.edu and Wansoo Kim warooo@dau.ac.kr
Abstract
The conceptual model of this study was tested based on responses from 234 hospitality students in the US who are Generation Yers and had worked in the hospitality industry for more than 3 months. This study revealed that Generation Y employees’ attitude toward workplace fun positively affects their experienced workplace fun. In turn, Generation Yers’ experienced workplace fun showed direct effects on their job satisfaction, task performance, and interpersonal citizenship behaviors. Affected by experienced workplace fun, job satisfaction significantly enhanced employees’ task performance and interpersonal job satisfaction. In essence, for Generation Y employees in hospitality businesses, workplace fun is a significant factor in their job satisfaction, task performance, and interpersonal citizenship behavior. These findings provide a significant insight to hospitality employers who typically have a hard time to attract best young talents and motivate them mainly due to low-paying, low-status nature of hospitality jobs.
Keywords
Workplace fun, Generation Y, hospitality business, job satisfaction, task performance
Effects of Workplace Fun on Employee Behaviors: Focused on Generation Y in the Hospitality Industry
The conceptual model of this study was tested based on responses from 234 hospitality students in the US who are Generation Yers and had worked in the hospitality industry for more than 3 months. This study revealed that Generation Y employees’ attitude toward workplace fun positively affects their experienced workplace fun. In turn, Generation Yers’ experienced workplace fun showed direct effects on their job satisfaction, task performance, and interpersonal citizenship behaviors. Affected by experienced workplace fun, job satisfaction significantly enhanced employees’ task performance and interpersonal job satisfaction. In essence, for Generation Y employees in hospitality businesses, workplace fun is a significant factor in their job satisfaction, task performance, and interpersonal citizenship behavior. These findings provide a significant insight to hospitality employers who typically have a hard time to attract best young talents and motivate them mainly due to low-paying, low-status nature of hospitality jobs.