Jul 29th, 4:30 PM - 5:30 PM

Title

Making Management Manageable: An Empirical Investigation into the Stress and Emotional Health of U.S. Hotel Managers

Information

This study measures the amount of stress hotel managers feel on a daily basis. A total of 211 managers self-reported their stress levels using the 43-item Social Readjustment Rating Scale (SRRS). Results show that more than half of hotel managers report stress levels which are very likely to cause stress-related illnesses. The findings of this study are then compared to an earlier study done in 1998 and key differences are discussed. Implications and suggestions for the industry are provided.

 

Share