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Abstract

In the last 30 years, there has been increasing application of the Delphi technique in the tourism research domain and with it has come the identification of methodological advantages and disadvantages. With the recent availability of Internet-based research tools, the Internet has been identified as a means for mitigating Delphi disadvantages and maximizing advantages. The discourse, however, has been speculative in nature while the pragmatic analysis of Internet-based Delphi administration has been lean. Concomitantly, methodological guidance for the Internet-based Delphi architect is limited and best-practices have yet to emerge. Through critical examination, this paper seeks to advance understanding of the technique, to contribute to the evolution of Internet-based methodological best- practices, and to provide guidance for the Delphi architect. An Internet-based Delphi case study experience is reported and on this basis, a set of ten recommendations for tourism researchers are introduced for discussion.

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Internet-Based Delphi Administration: The Evolution of Methodological Best-Practices for Tourism Research

In the last 30 years, there has been increasing application of the Delphi technique in the tourism research domain and with it has come the identification of methodological advantages and disadvantages. With the recent availability of Internet-based research tools, the Internet has been identified as a means for mitigating Delphi disadvantages and maximizing advantages. The discourse, however, has been speculative in nature while the pragmatic analysis of Internet-based Delphi administration has been lean. Concomitantly, methodological guidance for the Internet-based Delphi architect is limited and best-practices have yet to emerge. Through critical examination, this paper seeks to advance understanding of the technique, to contribute to the evolution of Internet-based methodological best- practices, and to provide guidance for the Delphi architect. An Internet-based Delphi case study experience is reported and on this basis, a set of ten recommendations for tourism researchers are introduced for discussion.