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Abstract

Feelings of satisfaction have been shown to be an important concept when understanding the experience of the tourist as a gauge of the quality of the experience as well as a measure of potential for future behavior. Further research is needed to better understand what influences feelings of satisfaction. This paper examines the impact of levels of experience/ability and trip characteristics. Results indicate that players with higher levels of ability were more likely to be satisfied with the experience.

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Influence of experience and trip characteristics on satisfaction

Feelings of satisfaction have been shown to be an important concept when understanding the experience of the tourist as a gauge of the quality of the experience as well as a measure of potential for future behavior. Further research is needed to better understand what influences feelings of satisfaction. This paper examines the impact of levels of experience/ability and trip characteristics. Results indicate that players with higher levels of ability were more likely to be satisfied with the experience.