Presenter Bios

Lana Olsen is a second year doctoral student in the School of Community Resources and Development (SCRD). She graduated with her Master of Advanced Study in Sustainable Tourism in August 2014. Her undergraduate work was in Elementary Education with a focus on music, and she enjoyed teaching for a numbers of years in Canada and Arizona. Lana also coordinated volunteers for an adult literacy program in Canada and recently managed volunteer teams for an international non-profit for 3 years in the Scottsdale area. Besides focusing on her studies she is a Teaching Assistant for SCRD, Research Assistant for the Center for Sustainable Tourism, Secretary for 2015 - 2016 SCRD Graduate Students Club, and participates in research projects throughout Arizona. Her research interests center on volunteer tourism and quality of life for residents, tourists, and tourism providers. Special emphasis is placed on transformative/experiential learning, and cultural/social capital through volunteer and sustainable tourism development.

Abstract

Volunteer tourism research has studied individual motives to participating in development work overseas. There is, however, an absence of research examining what influences corporate or individual employees to volunteer for tourism related activities as ambassadors or representatives of their organization within their own country. Twenty-three interviews were conducted with tourism professionals attending the November 1 and 2, 2015 Tourism Cares event in Williams, Arizona (a town adjacent to the Grand Canyon). Findings suggest tourism professionals’ motives to volunteer (personal, relationship building and social responsibility) have linkages to the common good approach. Study implications can be beneficial for employee-volunteer management, and business ethics, as well as contribution to corporate social responsibility, sustainable tourism, and volunteer tourism research.

Key Words: Corporate social responsibility, Individual social responsibility, Volunteer tourism, Sustainable tourism, Corporate volunteer programs, Business ethics, Common good approach.

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Paintbrushes to Pruners: Tourism Professionals with a Purpose

Volunteer tourism research has studied individual motives to participating in development work overseas. There is, however, an absence of research examining what influences corporate or individual employees to volunteer for tourism related activities as ambassadors or representatives of their organization within their own country. Twenty-three interviews were conducted with tourism professionals attending the November 1 and 2, 2015 Tourism Cares event in Williams, Arizona (a town adjacent to the Grand Canyon). Findings suggest tourism professionals’ motives to volunteer (personal, relationship building and social responsibility) have linkages to the common good approach. Study implications can be beneficial for employee-volunteer management, and business ethics, as well as contribution to corporate social responsibility, sustainable tourism, and volunteer tourism research.

Key Words: Corporate social responsibility, Individual social responsibility, Volunteer tourism, Sustainable tourism, Corporate volunteer programs, Business ethics, Common good approach.