Abstract (150 Words)
Tourism industry is composed of numerous interrelated sectors which makes it a complex system. ICTs has improved competitiveness in smart tourism destinations. Mobility, and hands-free features are few characteristics of Smart Glasses that will enhance tourists’ experience. Considering human behavior, with the holistic determinants, provides a better understanding of the entire system. System Dynamics (SD) is a robust tool to capture the dynamic behavior of complex systems over time. The purpose of this study is to use a concept of system dynamics that uses causal loop diagrams as a tool to propose a conceptual model. Using this technique helps to illustrates the complexities of smart tourism system. The results showed that the effect of ‘Social Influences’ are the significant predictors for individual’s intention behavior to accept Smart Glasses. In addition, Other interconnected variables such as Word of Mouth (WOM) and privacy concerns are influential in the system.
Adoption of Smart Glasses in Smart Tourism Destination: A System Thinking Approach
Tourism industry is composed of numerous interrelated sectors which makes it a complex system. ICTs has improved competitiveness in smart tourism destinations. Mobility, and hands-free features are few characteristics of Smart Glasses that will enhance tourists’ experience. Considering human behavior, with the holistic determinants, provides a better understanding of the entire system. System Dynamics (SD) is a robust tool to capture the dynamic behavior of complex systems over time. The purpose of this study is to use a concept of system dynamics that uses causal loop diagrams as a tool to propose a conceptual model. Using this technique helps to illustrates the complexities of smart tourism system. The results showed that the effect of ‘Social Influences’ are the significant predictors for individual’s intention behavior to accept Smart Glasses. In addition, Other interconnected variables such as Word of Mouth (WOM) and privacy concerns are influential in the system.