Presenter Bios

Jeongmi (Jamie) Kim

Jeongmi (Jamie) Kim is a PhD candidate in Fox School of Business, Temple University and a Visiting Scholar at National Laboratory for Tourism & eCommerce, the University of Florida. Her research interests include experience design, communications and the role of technology in tourism through senses and emotions.

Daniel R. Fesenmaier

Daniel R. Fesenmaier is a Professor and Director of the National Laboratory for Tourism & eCommerce, Department of Tourism, Recreation and Sport Management, University of Florida. He teaches and conducts research focusing on the role of information technology in travel decisions, advertising evaluation, and the design of tourism places

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DESIGNING TOURISM PLACES: UNDERSTANDING THE TOURISM EXPERIENCE THROUGH OUR SENSES