Presenter Bios

Bingjie Liu

Bingjie Liu is currently a Ph.D. student in the Department of Tourism, Recreation and Sport Management at University of Florida, United States, under the advisement of Dr. Lori Pennington-Gray. Her current research mainly focuses on tourism crisis management and crisis communication.

Lori-Pennington-Gray

Lori Pennington-Gray, Ph. D., is a Professor in the Department of Tourism, Recreation and Sport Management at University of Florida, United States. Her research program’s common theme is tourism planning and development from a demand and supply perspective. Her other major research initiative is in tourism crisis management.

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Understanding the Cruise Industry’s Responses to Health-Related Crises: A Case Study Approach