Off-campus UMass Amherst users: To download campus access dissertations, please use the following link to log into our proxy server with your UMass Amherst user name and password.
Non-UMass Amherst users: Please talk to your librarian about requesting this dissertation through interlibrary loan.
Dissertations that have an embargo placed on them will not be available to anyone until the embargo expires.
Date of Award
Doctor of Philosophy (PhD)
Family, Life Course, and Society | Organizational Behavior and Theory | Sociology
Studies of workplace resistance tend to focus on research subjects as workers - reifying the notion of the ideal worker, disconnected from families and communities. This simplification of workers' experiences and their motivations lays the foundation for another: the idea that workers' actions can be easily and categorically understood either as accommodations of management interests or as resistance to those interests. Taking these two issues together, this dissertation considers the extent to which a more complete account of individuals' lives and interests might refashion our conceptualization of resistance. Focusing on workplace resistance, this multi-case study considers two central questions. First, what counts as resistance, and to what degree is the distinction between resistance and accommodation a useful distinction? Second, when considering the contours of everyday workplace resistance, in what ways does a multidimensional consideration of individuals' experiences as both workers and members of families and communities shape our understanding of power relations? The dissertation concludes by considering the potential positive or negative impacts of a broad - and contextualized - understanding of workplace resistance.
Crocker, Jillian M, "Contours of Workplace Resistance: Organization, Collaboration, and Recognition" (2014). Doctoral Dissertations 1896 - February 2014. 569.