Off-campus UMass Amherst users: To download campus access dissertations, please use the following link to log into our proxy server with your UMass Amherst user name and password.
Non-UMass Amherst users: Please talk to your librarian about requesting this dissertation through interlibrary loan.
Dissertations that have an embargo placed on them will not be available to anyone until the embargo expires.
Date of Award
Open Access Dissertation
Doctor of Philosophy (Ph.D.)
Eastman, Dorothy J., "Front-end planning with early test plan scenarios : a strategy to improve systems development in the culturally diverse, technologically complex workplace of the 1990's." (1989). Doctoral Dissertations 1896 - February 2014. 6072.