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Socio-political Unrest and Tourism Crisis in Hong Kong: A Critical Incident Approach

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Abstract
A review of world news headlines on the last half of 2019 revealed consistent unrest in Hong Kong. The Anti-Extradition Law Amendment Movement led to the decline of tourism in Hong Kong before the emergence of the COVID-19. Using the critical incident technique, we, adopted content analysis of news items on the protests timeline and travel warnings together with descriptive statistics of tourist arrivals, and tourism growth to assess tourism in Hong Kong. Due to the unrest, growth rate of Hong Kong’s tourism dropped to -43.72% by the end of October 2019. The study suggests that tourism industry is sensitive to shocks of ongoing social unrest. Though is possible to forecast protest actions it is hard to foresee the verge of collapse of a system rocked by a slowly developing ongoing social crisis, affecting consumer confidence, which led tourism in Hong Kong to a near-total collapse before COVID-19 pandemic.
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event
Date
2020
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