Urban hospitality increasingly integrates natural elements like living walls and wooden features through biophilic design. While prior research focused on sustainability and consumer behavior, this study examines how natural resources in urban hospitality impact travelers' well-being and stress reduction. A qualitative focus group study with 20 rural resort guests identified three key restorative elements: (1) wood and forest features, (2) flora and fauna, and (3) water. These were linked to feelings of longevity and freshness, fostering well-being and recovery. The second phase of this mixed-method study involves a quantitative on-site survey in six urban hotels with biophilic design using a questionnaire and PhotoVoice technique. It will evaluate how these restorative elements and outcomes can be replicated in urban settings. The findings aim to enhance restorative practices in hospitality and other urban spaces, such as hospitals or schools, and may be applicable to other stakeholder groups like employees and local communities.