Paper Title
The Effect of Inter-functional Coordination on Organizational Commitment in Hotel Industry
Start Date
6-1-2011 4:00 PM
End Date
6-1-2011 4:45 PM
Track
2. Track 2 - Poster Session
Subject Area
Hospitality and Tourism Education
Faculty Member
R. Thomas George tgeorge@ehe.osu.edu
Abstract
This study is centered on inter-functional coordination in relation to organizational commitment in the hotel industry. Inter-functional coordination is defined in this study as the communication and sharing of information and resources, and integration and collaboration of different functional areas/departments. Organizational commitment is a psychological state that characterizes the employee’s relationship with the organization. It consists of three components: affective, continuance, and normative commitment. Using a sample of 300 non-supervisory employees from 15 hotels, this study investigates the effect of inter-functional coordination on the three dimensions of organizational commitment. Data will be examined using confirmatory factor analysis, ANOVA, and correlation analysis.
Keywords
Inter-functional coordination, organizational commitment, hotel industry
The Effect of Inter-functional Coordination on Organizational Commitment in Hotel Industry
This study is centered on inter-functional coordination in relation to organizational commitment in the hotel industry. Inter-functional coordination is defined in this study as the communication and sharing of information and resources, and integration and collaboration of different functional areas/departments. Organizational commitment is a psychological state that characterizes the employee’s relationship with the organization. It consists of three components: affective, continuance, and normative commitment. Using a sample of 300 non-supervisory employees from 15 hotels, this study investigates the effect of inter-functional coordination on the three dimensions of organizational commitment. Data will be examined using confirmatory factor analysis, ANOVA, and correlation analysis.