Start Date

6-1-2011 4:00 PM

End Date

6-1-2011 4:45 PM

Track

2. Track 2 - Poster Session

Subject Area

Hospitality and Tourism Education

Faculty Member

R. Thomas George tgeorge@ehe.osu.edu

Abstract

This study is centered on inter-functional coordination in relation to organizational commitment in the hotel industry. Inter-functional coordination is defined in this study as the communication and sharing of information and resources, and integration and collaboration of different functional areas/departments. Organizational commitment is a psychological state that characterizes the employee’s relationship with the organization. It consists of three components: affective, continuance, and normative commitment. Using a sample of 300 non-supervisory employees from 15 hotels, this study investigates the effect of inter-functional coordination on the three dimensions of organizational commitment. Data will be examined using confirmatory factor analysis, ANOVA, and correlation analysis.

Keywords

Inter-functional coordination, organizational commitment, hotel industry

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Jan 6th, 4:00 PM Jan 6th, 4:45 PM

The Effect of Inter-functional Coordination on Organizational Commitment in Hotel Industry

This study is centered on inter-functional coordination in relation to organizational commitment in the hotel industry. Inter-functional coordination is defined in this study as the communication and sharing of information and resources, and integration and collaboration of different functional areas/departments. Organizational commitment is a psychological state that characterizes the employee’s relationship with the organization. It consists of three components: affective, continuance, and normative commitment. Using a sample of 300 non-supervisory employees from 15 hotels, this study investigates the effect of inter-functional coordination on the three dimensions of organizational commitment. Data will be examined using confirmatory factor analysis, ANOVA, and correlation analysis.