Type of Submission
The Hospitality Asset Managers Association (HAMA), which represents hotel owners globally, regularly surveys its members to identify issues of concern to owners. The association conducts an annual student competition to research these issues and present their results at the annual HAMA conference. The article identifies these issues and presents research conducted by one of the students on the issue of hotel room service and recommends alternatives to room service.
Singh, A. J.; Schmidgall, Raymond S.; and Zhang, Yunwei
"WHAT KEEPS HOTEL ASSET MANAGERS UP AT NIGHT: KEY INDUSTRY ISSUES AND PROPOSED SOLUTIONS,"
Journal of Hospitality Financial Management: Vol. 23
, Article 6.
Available at: https://scholarworks.umass.edu/jhfm/vol23/iss2/6