Type of Submission
Refereed Article
Abstract
It is common for hotel employees to receive several benefits tied to their workplace; in some cases these benefits are in a nonmonetary form. Several hotel companies, in both developing and eveloped countries, offer employee meals as a nonmonetary form of benefits. By using secondary data on employee satisfaction prior to and post staff cafeteria renovation, this study investigated the impact of employee meals on employee satisfaction and hotel financial performance. The findings showed a significant and robust correlation among the quality of the employee meals, employee satisfaction, and financial performance of the resort.
DOI
https://doi.org/10.7275/0tft-v911
Recommended Citation
Nanu, Luana; Cobanoglu, Cihan; Yilmaz, Ibrahim Hakan; and Dis, Timucin
(2020)
"Impact of Employee Meals on Employee Satisfaction and Hotel Financial Performance: An Experimental Study,"
Journal of Hospitality Financial Management: Vol. 28:
Iss.
2, Article 3.
DOI: https://doi.org/10.7275/0tft-v911
Available at:
https://scholarworks.umass.edu/jhfm/vol28/iss2/3
Included in
Corporate Finance Commons, Finance and Financial Management Commons, Food and Beverage Management Commons, Gaming and Casino Operations Management Commons, Real Estate Commons, Tourism and Travel Commons