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Library systems migrations are disruptive. Cleanup projects start sometimes years in advance. Workflows and processes are reviewed and often are changed. There might be staff who remember the last migration with not so fond memories of it. Other staff might be afraid of how their workflows are changing and if those changes will upend years of work. Others might push for more radical changes making those who don’t want changes even more nervous. There are numerous working parts and gears. All too often communication becomes an issue. How, when, and what to communicate to which groups is not always evident. Imagine this at the consortial level. In this presentation, I will share how the Five College Consortium has adapted and built on a grassroots approach to communication and decision making called open houses for our migration project.


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Creative Commons Attribution-Noncommercial 4.0 License
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