ScholarWorks@UMass Amherst

A Qualitative Analysis of the Impact of Popular Culture on Destination Image: A Case Study of Korean Wave from Japanese Fans

SoJung Lee, University of Nevada - Las Vegas
Billy Bai, University of Nevada - Las Vegas

10:15 AM - 11:15 AM

An Analysis of the Performing Arts Consumer: Developing market segments by using CHAID

Sung Hee Park, Michigan State University
Chang Huh, Niagara University

10:15 AM - 11:15 AM

Assessing the Utility of Restaurant Descriptors and Typologies for Advancing the Body of Knowledge in Restaurant Management

Bonnie M. Canziani, University of North Carolina at Greensboro
Barbara A. Almanza, Purdue University - Main Campus
Merrick J. McKeig, University of North Carolina at Greensboro

10:15 AM - 11:15 AM

Can't Get No Satisfaction: An examination of Generation Y work attitudes

David Solnet, University of Queensland
Anna L. Kralj, University of Queensland

10:15 AM - 11:15 AM

Effects of Narrative vs. Non-narrative Message on Attitudes and Memory: Comparison of Implicit and Explicit Attitude Measures

Dae-Young Kim, University of Missouri - Columbia
Zhijian Chen, University of Toronto

10:15 AM - 11:15 AM

Executive Compensation and Firm Performance: An investigation of the US hotel industry

Arun Upneja, The Pennsylvania State University
Ozgur Ozdemir, The Pennsylvania State University

10:15 AM - 11:15 AM

Putting the Dollar Signs to Quality: The benefits of service recovery in the hotel industry

Daniel Mount, Penn State University

10:15 AM - 11:15 AM

Putting the Dollar Signs to Quality: The Cost of Experienced Problems in the Hotel Industry

Daniel Mount, Penn State University

10:15 AM - 11:15 AM

SOFTWAREQUAL: The Case of SPSS Statistical Software

Michael VIEREGGE, University Centre IMI Lucerne
Shobana SEHKARAN, Manchester Metropolitan University

10:15 AM - 11:15 AM

Investigating the Association of Burnout and Personality Traits of Hotel Managers

Anastasios Zopiatis, Cyprus University of Technology
Panayiotis Constanti, University of Nicosia
Iphigenia Pavlou, Cyprus University of Technology

Puerto Rico

11:30 AM - 12:30 PM

Investigating the Effects of Consumer Experience Tourism on Brand Equity and Market Outcomes: an Application in the Wine Industry

Athina Nella, University of the Aegean, Greece
Evangelos Christou, University of the Aegean, Greece

11:30 AM - 12:30 PM

Monitoring Student Success: A systemic model for hospitality and tourism education

Amanda Kay Cecil, Indiana University
Yao-Yi Fu, Indiana University
Elizabeth Jones, Indiana University

11:30 AM - 12:30 PM

Restaurant Industry Risk Dimensions and their Influence on Operating Cash Flows

Melih Madanoglu, Florida Atlantic University
Michael D. Olsen, Virginia Tech
Francis A. Kwansa, University of Delaware

11:30 AM - 12:30 PM

The Millennial (Generation Y) Students’ Perception of Teaching Effectiveness: A Case of a Tier-One U.S. Midwestern University

Godwin-Charles Ogbeide, University of Arkansas Fayetteville

11:30 AM - 12:30 PM

The Role of Customers in Sustainable Supply Chain Mmanagement in Tourism

Marianna Sigala, University of the Aegean

11:30 AM - 12:30 PM

Future Business Leaders Ethics: American, British, and Egyptian Student Ethics

Ahmad M. Abdelbary, Iowa State University
Robert Bosselman, Iowa State University

1:45 PM - 2:45 PM

Recipients' Perception of Service Quality, Satisfaction and their Behavioral Intention in Home-delivered Meal Program

Hak-Seon Kim, Texas Tech University
Hyun-Woo Joung, Texas Tech University
Jingxue (Jessica) Yuan, Texas Tech University
Lynn V. Huffman, Texas Tech University

1:45 PM - 2:45 PM

Review of Hospitality Ethics Research in 2008

Christine Lynn, Northern Arizona University

2010 Annual ICHRIE Summer Conference

1:45 PM - 2:45 PM

Tracking Destination Image through Time: The Case of Aruba

Svetlana Stepchenkova, University of Florida
Joseph A. Ismail, Purdue University - Main Campus

1:45 PM - 2:45 PM

Customer Mood and Service Quality Evaluation of Tour Operations

Fang Meng, Ohio University - Main Campus
ercan sirakaya-Turk, University of South Carolina - Columbia

3:00 PM - 4:00 PM

Hospitality management graduate perceptions of management development practices

Edwin N. Torres, Purdue University - Main Campus
Howard Adler, Purdue University - Main Campus

3:00 PM - 4:00 PM

Medical Tourism: Outsourcing of Healthcare

Maryam Khan, Howard University

3:00 PM - 4:00 PM

Nature and Ecotourism Experience Classification Schema

Claudia Jurowski, Northern Arizona University

San Juan

3:00 PM - 4:00 PM

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Patterns of Managerial Ties in Entrepreneurial Firms in China: A comparative study of economy hotel chains of different ownership types

Zhaoping Liu, School of Hotel Administration, Cornell University
Songshan Sam Huang, School of Management, University of South Australia
Cathy Hsu, School of Hotel and Tourism Management, The Hong Kong Polytechnic University

3:00 PM - 4:00 PM

Rethinking Tourism Cluster Development Models for Global Competitiveness

Namhyun Kim, University of Illinois at Urbana-Champaign
Bruce E. Wicks, University of Illinois at Urbana-Champaign

3:00 PM - 4:00 PM