Wednesday, 28 July | 2010 ICHRIE Conference

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Wednesday, 28 July

Schedule
Wednesday, July 28th
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2010
4:30 AM	Assessing Professional Attributes using Conjoint Analysis Tanya Ruetzler, University of Mississippi Main Campus Jim Taylor, University of Mississippi Main Campus Dennis Reynolds, Washington State University William Baker, Appalachian State University 4:30 AM - 5:30 AM
4:30 AM	Influence of Physical Environment on Disconfirmation, Customer Satisfaction, and Customer Loyalty for First-time and Repeat Customers in Upscale Restaurants Kisang Ryu, University of New Orleans Heesup Han, Dong-A University 4:30 AM - 5:30 AM
2:00 PM	Alcohol Consumption Among Hospitality Students and Hospitality Employees: A Replication and Pilot Study Carl Peter Borchgrevink, The School of Hospitality Business at Michigan State University Michael Peter Sciarini, The School of Hospitality Business at Michigan State University Henrik Christian Borchgrevink, H. C. Borchgrevink, Counselor of Chemical Dependency, Chiang Mai, Thailand and Oslo, Norway 2010 I-CHRIE Annual Conference 2:00 PM - 3:00 PM
2:00 PM	Innovative Catering – Ecological and Visionary Service Innovation Vesa (V.A.) Antero Heikkinen, Haaga-Helia University of Applied Sciences Jouni Ahonen, Haaga-Helia University of Applied Sciences Risto Karmavuo, Haaga-Helia Unviersity of Applied Sciences San Juan 2:00 PM - 3:00 PM Visit Site
2:00 PM	institutional investors and international expansion in restaurant industry Seonghee Oak, North Carolina Central University Arun Upneja, The Pennsylvania State University 2:00 PM - 3:00 PM
2:00 PM	Management Philosophies and Lodging Success: An Exploratory Study Diann Newman, Ed.D., Florida International University Elisa Moncarz, Professor Christine Kay, DBA, Christine Kay & Associates Linsley T. DeVeau, Ed.D., CHAD, Lynn University 2:00 PM - 3:00 PM
2:00 PM	The Impact Psychological Contract Violation on Job Satisfation, OCB and Intent to Leave in a Continuing Care Retirement Community Ainul Abu Kabar, Kansas State University Betsy Barrett, Kansas State University 2:00 PM - 3:00 PM
4:30 PM	Assessing Differences in Word Use in Online User Generated Travel Reviews across Hotel Segments Betsy Bender Stringam, New Mexico State University - Main Campus John Gerdes, University of South Carolina - Columbia 4:30 PM - 5:30 PM
4:30 PM	Does Race Matter? Understanding the role of social connectedness in student retention in hospitality programs Wanda M. Costen, University of Tennessee - Knoxville Steven N. Waller, University of Tennessee Angela J. Wozencroft, University of Tennessee - Knoxville San Juan, PR 4:30 PM - 5:30 PM
4:30 PM	Hotel Service Quality and Business Performance in five hotels belonging to a UK Hotel Chain Emmanuel T. Murasiranwa, Sheffield Hallam University Kevin Nield, Sheffield Hallam University Stephen Ball, Sheffield Hallam University 4:30 PM - 5:30 PM
4:30 PM	Preparing Hospitality Students to Lead a Diverse Workforce Mary E. Dawson, University of Houston - Main Jack A. Neal, University of Houston - Main Juan M. Madera, University of Houston - Main 4:30 PM - 5:30 PM
4:30 PM	THE DIFFERENCE OF RESIDENT AND NON-RESIDENT CUSTOMER BASED ON SERVICE QUALITY IN THE RESTAURANT BUSINESS USING CART METHODOLOGY Kwang-Woo Lee, Texas Tech University Jin-Soo Hwang, Kansas State University Young-Gin Choi, Kansas State University San Juan, Puerto Rico USA 4:30 PM - 5:30 PM Visit Site
4:30 PM	Women’s Conceptualizations of Spa Visits: Something Just for Me Lydia Hanks, The Pennsylvania State University Anna S. Mattila, The Pennsylvania State University 4:30 PM - 5:30 PM