Jul 28th, 2:00 PM - 3:00 PM


Management Philosophies and Lodging Success: An Exploratory Study


This research investigates the impact of lodging professionals’ management philosophy practices on career success. The study assesses the practice of management philosophies by lodging professionals and examines if these practices differ among respondent groups, as well as explores the influence of executive philosophies on career success. Findings indicate that differences exist among respondent groups based on age, property affiliations and position. Moreover, executives who instill in employees customer-centeredness and engage in open sharing of information with employees experience relatively high monetary success. However, results suggest that lodging professionals’ practices of these management philosophies are not rewarded until reaching senior status.