Jul 29th, 2:00 PM - 3:00 PM


A Comparison Between Full and Part-Time Lodging Employees on Job Satisfaction, Organizational Commitment, and Job Performance


Denver, Colorado USA


Researchers have speculated that full-time differ from part-time employees regarding job satisfaction and other job outcomes. This study investigated those differences. Job satisfaction, organizational commitment, job performance, and OCB (Organizational Citizenship Behavior - a type of job performance) were examined. Questionnaires were administered to housekeeping and front office employees in hotels located in the Mid- Atlantic region of the United States. The results indicated no statistically significant difference between full and part-time employees regarding their job satisfaction. On the other hand, there was statistically significant difference between full-time and part-time employees regarding organizational commitment, job performance, and OCB.