Jul 27th, 4:30 PM - 5:30 PM


Using Social Network Sites to Investigate Employees in the Hospitality Industry


Denver, Colorado USA


The use of social network sites to investigate potential employees is a new practice with few studies examining how employers use social network sites for screening applicants. The purpose of this paper was to investigate how employers use social network sites for the selection process. Participants were industry recruiters attending a career fair; 50% of the recruiters reported using social network sites to screen applicants. Negative information from the internet was rated as more important than positive information of the applicants. Recruiters use social network sites more for management level and front-of-the-house employees than entry level and back-of-the-house applicants.