Karthik Namasivayam (Ph.D.) kun1@psu.eduGuchait, PriyankoNamasivayam, Karthik2024-04-262024-04-262011-01-08https://hdl.handle.net/20.500.14394/29976The influence of team knowledge on team learning behavior, team performance, and team viability was tested using service management teams in a restaurant setting. Teammates’ taskwork knowledge and teamwork knowledge was both conceptually and empirically distinguished and their convergence or ‘sharedness’ was assessed. Preliminary results showed that both shared taskwork and teamwork knowledge were positively related to performance, viability, and team learning behavior.ManagementTeam knowledgeteam cognitionshared mental modelsteam learning behaviorteam performanceand team viabilityevent