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Access Type

Open Access

Document Type


Degree Program

Hotel & Tourism Management

Degree Type

Master of Science (M.S.)

Year Degree Awarded


Month Degree Awarded



hospitality education, curriculum, student preparedness, assessment


Curriculum assessment has been an important tool in measuring the effectiveness of the curriculum to evaluate student learning and preparedness. This study develops a conceptual framework, based on course offerings and descriptions of the Hospitality and Tourism Management Program at the University of Massachusetts Amherst, to evaluate how the curriculum contributes to students’ preparedness for their future career. Using an online field survey, this study examines the skills that contribute to students’ preparedness. Besides putting forward the strengths and weaknesses of the program, and identifying the significant skill areas that contribute significantly to students’ preparedness, findings of this study indicate that students are quite well prepared and overall satisfied with the program. Results also highlight the importance of work experience as an integral part of the curriculum in affecting students’ preparedness.


First Advisor

Miyoung Jeong