BUILDING DYNAMIC CAPABILITIES IN TOURISM ORGANISATIONS FOR CRISIS AND DISASTER MANAGEMENT: Antecedents and Barriers

Author Bios (50 Words for each Author)

Yawei’s current PhD research focuses on how to improve tourism organisations and businesses’ interaction with the changing global environment (e.g. economic crisis and natural disasters) by looking at the development and deployment of dynamic capabilities in the tourism industry. Her research interests include tourism strategic management, organisational recovery and resilience in managing environmental uncertainties, and risk communication strategies for tourism destinations.

Abstract (150 Words)

Despite growing interest in tourism crisis and disaster management, what mechanisms trigger organisatsions’ dynamic capabilities to achieve faster response and recovery from disasters are not well-understood. This paper draws from the strategic management literature to discuss the development of dynamic capabilities in tourism organisations for crisis and disaster management. This paper contributes to tourism literature by identifying key antecedents and barriers to building dynamic capabilities for tourism organisations. Findings are drawn from analysis of secondary data and 20 in-depth interviews with local tourism organisations and government authorities/industry associations that were directly impacted by Cyclone Debbie in Northern Queensland Australia. Findings from this research can help understand how different types of tourism organisations can understand their enables and limitations in building their dynamic capabilities for disaster management.

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BUILDING DYNAMIC CAPABILITIES IN TOURISM ORGANISATIONS FOR CRISIS AND DISASTER MANAGEMENT: Antecedents and Barriers

Despite growing interest in tourism crisis and disaster management, what mechanisms trigger organisatsions’ dynamic capabilities to achieve faster response and recovery from disasters are not well-understood. This paper draws from the strategic management literature to discuss the development of dynamic capabilities in tourism organisations for crisis and disaster management. This paper contributes to tourism literature by identifying key antecedents and barriers to building dynamic capabilities for tourism organisations. Findings are drawn from analysis of secondary data and 20 in-depth interviews with local tourism organisations and government authorities/industry associations that were directly impacted by Cyclone Debbie in Northern Queensland Australia. Findings from this research can help understand how different types of tourism organisations can understand their enables and limitations in building their dynamic capabilities for disaster management.