Title of Paper

HOLIDAY SYNDROME: EXPLORING TOURISTS’ STRESS IN PLEASURE TRAVEL

Author Bios (50 Words)

Dr. Jie Gao is an Assistant Professor of Tourism Marketing at MontclairState University, New Jersey (Email:jiegao@montclair.edu). Her research focuses on individuals’ emotions and well-being in travel and event-based contexts, and the degree to which their emotions influence consumer decision-making.

Dr. Ye Zhang is an Assistant Professor in the Department of Marketing, Florida Atlantic University. Her research interest lies in the integration of positive psychology practices into the design of transformative tourism/hospitality experiences, and computational modeling and cognitive intervention of tourist choice behavior, strategic hospitality service management, and also tourism/hospitality sustainability.

Dr. Mingfang Zhu is an Associate Professor of Tourism Management at Shenzhen Tourism College of Jinan University. Her research focuses on destination marketing and tourist behavior.

Dr. Yawei Wangis the Chair and an Associate Professor at the Department of Marketing, MontclairState University, New Jersey. Her research focuses on tourism and travel marketing with an emphasis on mature tourism and aging. She is also interested in sustainable tourism practices, and sports and tourism.

Abstract (150 Words)

Leisure travel can mediate our daily stress, but also can provoke stress. This study is aimed to explore what types of stress tourists encounter during their travel experience. Using semi-structured interviews and participant observation, study findings revealed tourists encountered four major types of stress (e.g., service-provider-related stress, traveler-related stress) during their vacations. These findings not only contribute to tourism research by documenting specific types of stress in the travel context and exploring new insights into ways of coping with stress, but also provide a glimpse into how tourism and hospitality professionals should modify programs/experiences in response to tourists’ stress and needs of coping with stress during the travel experiences.

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HOLIDAY SYNDROME: EXPLORING TOURISTS’ STRESS IN PLEASURE TRAVEL

Leisure travel can mediate our daily stress, but also can provoke stress. This study is aimed to explore what types of stress tourists encounter during their travel experience. Using semi-structured interviews and participant observation, study findings revealed tourists encountered four major types of stress (e.g., service-provider-related stress, traveler-related stress) during their vacations. These findings not only contribute to tourism research by documenting specific types of stress in the travel context and exploring new insights into ways of coping with stress, but also provide a glimpse into how tourism and hospitality professionals should modify programs/experiences in response to tourists’ stress and needs of coping with stress during the travel experiences.