Title of Paper

A Longitudinal Panel Study on Tourist Emotional Experience: Exploring Emotion Generative and Regulatory Processes

Author Bios (50 Words)

Nan CHEN, Ph.D., is a Research Fellow at the School of Hotel & Tourism Management (SHTM), The Hong Kong Polytechnic University. Her research interests include host-tourist interactions, tourist behaviors, and stereotypes. Nan’s research has been published in top-tier tourism journals.

Cathy H. C. HSU, Ph.D., is a Chair Professor at the SHTM, The Hong Kong Polytechnic University. Her research interests include tourism & hospitality marketing and education, tourist behaviors and resident sentiment. Cathy has received John Wiley & Sons Lifetime Research Achievement Award and Martin Oppermann Memorial Award for Lifetime Contribution to Tourism Education.

Abstract (150 Words)

Few studies have examined tourist emotional experience as a subjective emotional journey, using both embodiment and psychological perspectives which view emotion as a function of interactions between human bodies, personality, events, and environment. This longitudinal panel study examines Chinese outbound tourists’ emotional experience throughout a leisure trip (from pre-, during- to post-trip) and explores the underlying emotion generative and regulatory process. Mixed research methods are utilized through the three trip stages: pre-trip interviews and a survey on anticipated experience and personality traits; three techniques tracking tourists’ during-the-trip experience and emotion regulations - a wristband measuring real-time emotional arousal, two researchers joining the tour as observers; and daily interviews; post-trip interviews and a survey on participants’ emotion generative and regulatory process. Preliminary results reveal a dynamic emotional experience and regulation process which is determined by personal and situational factors, thus promising academic and practical contributions.

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A Longitudinal Panel Study on Tourist Emotional Experience: Exploring Emotion Generative and Regulatory Processes

Few studies have examined tourist emotional experience as a subjective emotional journey, using both embodiment and psychological perspectives which view emotion as a function of interactions between human bodies, personality, events, and environment. This longitudinal panel study examines Chinese outbound tourists’ emotional experience throughout a leisure trip (from pre-, during- to post-trip) and explores the underlying emotion generative and regulatory process. Mixed research methods are utilized through the three trip stages: pre-trip interviews and a survey on anticipated experience and personality traits; three techniques tracking tourists’ during-the-trip experience and emotion regulations - a wristband measuring real-time emotional arousal, two researchers joining the tour as observers; and daily interviews; post-trip interviews and a survey on participants’ emotion generative and regulatory process. Preliminary results reveal a dynamic emotional experience and regulation process which is determined by personal and situational factors, thus promising academic and practical contributions.