Title of Paper

Exploring Ethnic Minority Workers’ Perceptions of Employee Well-Being in the Tourism and Hospitality Industry: An Exploratory Study

Author Bios (50 Words)

Bingjie “Becky” Liu-Lastres, Ph.D., is an assistant professor in the Department of Tourism, Event, and Sport Management at IUPUI. The goal of Liu-Lastres’s research agenda is to promote safe travel and to ensure the health and well-being of tourists, organizations, and other key stakeholders within the tourism and hospitality industry.

Dr. Han Wen is an Assistant Professor in the Department of Hospitality & Tourism Management at University of North Texas. Dr. Wen’s research interests include foodservice management, food safety and food allergy in restaurants, food safety risk communication, and hospitality education.

Abstract (150 Words)

The purpose of this study was to examine ethnic minority workers’ perceptions of employee well-being in tourism and hospitality. Based on tourism and human resource management literature, this study adopted a mixed-methods research design. Particularly, fourteen interviews were conducted, and a total of 414 employees in the tourism industry were surveyed. A series of statistical analyses, including exploratory factor analysis and confirmatory factor analysis, were performed using SPSS 25.0 and AMOS 26.0. The results confirmed the multi-dimensional nature of employee well-being, which is constituted of four dimensions, namely, professional/personal development, work-life balance, workplace happiness, and work benefits. The findings also revealed that the participation in corporate-sponsored wellness programs might affect how employees perceive their well-being at work. Based on the findings, this study further discussed both theoretical and practical implications.

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Exploring Ethnic Minority Workers’ Perceptions of Employee Well-Being in the Tourism and Hospitality Industry: An Exploratory Study

The purpose of this study was to examine ethnic minority workers’ perceptions of employee well-being in tourism and hospitality. Based on tourism and human resource management literature, this study adopted a mixed-methods research design. Particularly, fourteen interviews were conducted, and a total of 414 employees in the tourism industry were surveyed. A series of statistical analyses, including exploratory factor analysis and confirmatory factor analysis, were performed using SPSS 25.0 and AMOS 26.0. The results confirmed the multi-dimensional nature of employee well-being, which is constituted of four dimensions, namely, professional/personal development, work-life balance, workplace happiness, and work benefits. The findings also revealed that the participation in corporate-sponsored wellness programs might affect how employees perceive their well-being at work. Based on the findings, this study further discussed both theoretical and practical implications.