Author Bios (50 Words for each Author)

1. Kim Pham is a Ph.D. candidate in the School of Community Resources & Development, Arizona State University. Before graduate school, she worked for travel companies and nonprofit projects in Vietnam. Her research interests include overtourism, destination management, and visitors’ and residents’ perspectives about tourism.

2. Dr. Christine Vogt is Professor and Director of the Center for Sustainable Tourism at Arizona State University. She conducts research in the area of tourism planning; marketing; and community assessment in rural and urban areas. Her goal is to help tourism agencies sharpen their sustainability thinking, planning, and outcomes.

3. Dr. Kathleen Andereck is Professor in the School of Community Resources & Development at Arizona State University. Her teaching and research focus on community-based tourism, volunteer tourism, and natural and cultural resource based tourism. She has worked with communities and organizations on sustainable tourism planning.

Abstract (150 Words)

Overtourism with its negative impacts on tourism destinations is a threat to sustainability. Heavily visited destinations around the world have applied different methods to keep the problem in control such as capping the number of visitors, de-marketing, and changing visitors’ behaviors. However, tackling overtourism requires a systematic approach through planning and involving stakeholders. This on going case study examines the process of developing, implementing and monitoring sustainable tourism plan with a focus to diagnose overtourism and develop solutions in a popular destination. Data has been being collected through field trips, participant observation, review of project documents, and in-depth interviews. Findings will be useful for destination management in the context of overtourism and contribute to improve stakeholders’ involvement management framework in literature.

Keywords: overtourism, tourism stakeholders, sustainable tourism plan, MSIM framework

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Overtourism: Sustainable Tourism Plan and Stakeholder Involvement

Overtourism with its negative impacts on tourism destinations is a threat to sustainability. Heavily visited destinations around the world have applied different methods to keep the problem in control such as capping the number of visitors, de-marketing, and changing visitors’ behaviors. However, tackling overtourism requires a systematic approach through planning and involving stakeholders. This on going case study examines the process of developing, implementing and monitoring sustainable tourism plan with a focus to diagnose overtourism and develop solutions in a popular destination. Data has been being collected through field trips, participant observation, review of project documents, and in-depth interviews. Findings will be useful for destination management in the context of overtourism and contribute to improve stakeholders’ involvement management framework in literature.

Keywords: overtourism, tourism stakeholders, sustainable tourism plan, MSIM framework