Author Bios (50 Words for each Author)
Jano Jiménez-Barreto is a Postdoctoral Researcher in Marketing at the Department of Finance and Marketing, Autonomous University of Madrid (Spain). His principal research interests include consumption experiences, tourism marketing, destination branding, sociology of consumption, multimethod research, and scale development with a focus on multichannel brand experience. He has published articles in journals such as Tourism Management, International Journal of Hospitality Management, Journal of Retailing and Consumer Services, Current Issues in Tourism, International Journal of Tourism Research, Tourism Management Perspectives. He was a visiting research scholar at the marketing department of the School of Business University of Connecticut (United States).
Natalia Rubio is an Associate Professor in Marketing at the Department of Finance and Marketing, Autonomous University of Madrid (Spain). Her research interests include brand experiences, customer experiences, co-creation through online platforms, multichannel management, and retail marketing. She has published articles in several well-known international journals such as European Journal of Marketing, Journal of Service Management, Cyberpsychology, Behavior, and Social Networking, Journal of Retailing and Consumer Services, Tourism Management, International Journal of Tourism Research, among others.
Paolo Mura is an Associate Professor in Tourism in the College of Communication and Media Sciences at Zayed University, Abu Dhabi, UAE. His research interests include tourist behavior, gender, young tourists, and ethnographic approaches to research.
Sara Campo is an Associate Professor in Marketing at the Department of Finance and Marketing, Autonomous University of Madrid (Spain). She has published books and articles in several well-known international journals such as Tourism Management, Journal of Travel Research, Journal of Destination Marketing & Management, International Journal of Tourism Research, among others.
Abstract (150 Words)
Drawing on non-representational theory, we investigate tourists’ interactive experiences when planning tourism consumption with smart speakers. We employ an interactionist/performative approach through two qualitative studies to interrogate consumers’ information production, expressive roles, and information-processing styles during interactions with smart speakers in a pre-consumption stage.
