Title of Paper

Uncertainty and emotions throughout the Covid-19 pandemic: Festival organizers’ perspectives

Author Bios (50 Words for each Author)

Christine M. Van Winkle, Ph.D.

Christine is a professor in Kinesiology and Recreation Management at the University of Manitoba. Christine is committed to community-based research examining visitor experiences at events and attractions. As a former festival coordinator and attraction consultant, Dr. Van Winkle brings both practical experience and theory-based research to inform practice.

Driselda Sánchez-Aguirre, PhD.

Driselda is a postdoctoral researcher in the Department of Economic Geography at the Institute of Geography, UNAM. Her research interest are tourism, festivals, and cultural heritage.

Bingjie Liu-Lastres, Ph.D.

Bingjie “Becky” Liu-Lastres, Ph.D., is an assistant professor in the Department of Tourism, Event, and Sport Management at Indiana University. The goal of her research agenda is to promote safe travel and to ensure the health and well-being of tourists, organizations, and employees in tourism and hospitality.

Abstract (150 Words)

Festivals and events, like many organizations in the tourism and hospitality industries, were deeply affected by the COVID-19 pandemic. As festival organizers scrambled to revise their event plans in response to changing restrictions they were faced with great uncertainty. Managing uncertainty is a complex work and has been examined from different perspectives; however, little has been written from the viewpoint of event and festival organizations. This study employed qualitative interviews with festival organizers from three North American Countries (Mexico, United States and Canada). Based on Uncertainty Management Theory, we conducted a thematic analysis where the main objective was to understand the lived experience in the perception of uncertainty over the course of the pandemic; which allowed us to explore appraisals of uncertainty. While the findings were based on experiences throughout the COVID-19 pandemic, the knowledge gained may provide insight into dealing with uncertainty in various contexts.

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Uncertainty and emotions throughout the Covid-19 pandemic: Festival organizers’ perspectives

Festivals and events, like many organizations in the tourism and hospitality industries, were deeply affected by the COVID-19 pandemic. As festival organizers scrambled to revise their event plans in response to changing restrictions they were faced with great uncertainty. Managing uncertainty is a complex work and has been examined from different perspectives; however, little has been written from the viewpoint of event and festival organizations. This study employed qualitative interviews with festival organizers from three North American Countries (Mexico, United States and Canada). Based on Uncertainty Management Theory, we conducted a thematic analysis where the main objective was to understand the lived experience in the perception of uncertainty over the course of the pandemic; which allowed us to explore appraisals of uncertainty. While the findings were based on experiences throughout the COVID-19 pandemic, the knowledge gained may provide insight into dealing with uncertainty in various contexts.