Title of Paper
Build digital resilience to facilitate peer-to-peer service platform evolution in VUCA environments: A mixed-methods study
Abstract (150 Words)
The world is constantly changing and businesses today face unprecedented challenges, calling for research that explores solutions that help platforms to build digital resilience to navigate the VUCA (volatile, uncertain, complex, and ambiguous) environments. The current research aims to explore effective digital resilience solutions that produce positive evolutional outcomes of P2P service platforms in the VUCA environments. Specifically, against the backdrop of the COVID-19 pandemic, drawing from existing literature and empirical qualitative data, this study develops dimensions that measure a P2P service platforms’ digital resilience at both strategic and operational levels. Collecting quantitative data and adopting fuzzy-set qualitative comparative analysis, this study identifies the coupling effects of the digital resilience dimensions and P2P service platforms’ short-term survival and long-term development.
Build digital resilience to facilitate peer-to-peer service platform evolution in VUCA environments: A mixed-methods study
The world is constantly changing and businesses today face unprecedented challenges, calling for research that explores solutions that help platforms to build digital resilience to navigate the VUCA (volatile, uncertain, complex, and ambiguous) environments. The current research aims to explore effective digital resilience solutions that produce positive evolutional outcomes of P2P service platforms in the VUCA environments. Specifically, against the backdrop of the COVID-19 pandemic, drawing from existing literature and empirical qualitative data, this study develops dimensions that measure a P2P service platforms’ digital resilience at both strategic and operational levels. Collecting quantitative data and adopting fuzzy-set qualitative comparative analysis, this study identifies the coupling effects of the digital resilience dimensions and P2P service platforms’ short-term survival and long-term development.