Title of Paper

From Smart Cities to Smart City Destinations: an Emerging Opportunity for Sustainable Development

Author Bios (50 Words for each Author)

Stefania Denise Escobar is a PhD candidate at the faculty of Economics and Management of the Free University of Bozen- Bolzano. Her main areas of research are related to urban tourism development, smart tourism, and sustainable development.

Linda Osti PhD is an Associate Professor at the faculty of Economics and Management of the Free University of Bozen- Bolzano. Her main areas of research expertise relate to consumer behaviour in tourism, green behaviour and sustainable tourism.

Abstract (150 Words)

The use of state-of-the-art technologies to process big data deriving from tourism can be crucial for a post-pandemic recovery of city destinations focused on sustainable tourism strategies.

Therefore, the aim of this research is to investigate how smart city destinations are integrating tourism and urban development strategies to build resilience and sustainability.

A comparative case-based qualitative methodology is developed considering the strategies implemented by the city of Lisbon and Florence in integrating tourism big data within a smart city destination strategy focused on sustainability.

Results show similarities in cities´ objectives and visions, differences in their strategy development, barriers encountered in the process, and sustainability outcomes. In addition, results show how integrating tourism big data in smart city destination strategies contributes to sustainable urban development by supporting the economic, social, and environmental dimensions of sustainability although these dimensions might not always be simultaneously supported.

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From Smart Cities to Smart City Destinations: an Emerging Opportunity for Sustainable Development

The use of state-of-the-art technologies to process big data deriving from tourism can be crucial for a post-pandemic recovery of city destinations focused on sustainable tourism strategies.

Therefore, the aim of this research is to investigate how smart city destinations are integrating tourism and urban development strategies to build resilience and sustainability.

A comparative case-based qualitative methodology is developed considering the strategies implemented by the city of Lisbon and Florence in integrating tourism big data within a smart city destination strategy focused on sustainability.

Results show similarities in cities´ objectives and visions, differences in their strategy development, barriers encountered in the process, and sustainability outcomes. In addition, results show how integrating tourism big data in smart city destination strategies contributes to sustainable urban development by supporting the economic, social, and environmental dimensions of sustainability although these dimensions might not always be simultaneously supported.