Fair Game or Not? COVID, Business Resilience, and Social Equity for Peer-to-Peer Accommodation Operators

Author Bios (50 Words for each Author)

Yu-Hua (Melody) Xu, Ph.D., is a lecturer in the School of Community Resources and Development at Arizona State University. Her research focuses on destination planning, sharing economy, and community resilience. She is dedicated to finding sustainable solutions for destinations and communities in face of various turbulence and crises.

Shihan(David) Ma, Ph.D., is a research fellow in the School of Management at Zhejiang University.

Shanshan Lin, Ph.D., is an associate professor in the School of Management at Zhejiang University.

Abstract (150 Words)

Abstract. The COVID pandemic has hit the tourism industry in various ways. P2P accommodation (P2PA) is one of the most disrupted sectors. Different types of P2PA hosts face different levels of challenges. From an angle of social equity, the study adapted a resilience model to P2PA business and examined host-based resilience during the first and second COVID outbreaks in Florida, USA. Statistical results showed that hosts’ business resilience is negatively associated with their vulnerability like housing liability and positively associated with their adaptability like hosting experience. Hosts’ social superiority exhibits significant impact on their ability to maintain resilience faced with the COVID. P2PA operators need to maintain an appropriate level of financial flexibility when faced with the threat of COVID outbreaks. We suggest the government and industrial organizations distinguish the types of P2PA operators when carrying out rescue plans for the industry.

Keywords: P2P lodging, active rate, business resilience, social equity, pandemic recovery, COVID policy

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Fair Game or Not? COVID, Business Resilience, and Social Equity for Peer-to-Peer Accommodation Operators

Abstract. The COVID pandemic has hit the tourism industry in various ways. P2P accommodation (P2PA) is one of the most disrupted sectors. Different types of P2PA hosts face different levels of challenges. From an angle of social equity, the study adapted a resilience model to P2PA business and examined host-based resilience during the first and second COVID outbreaks in Florida, USA. Statistical results showed that hosts’ business resilience is negatively associated with their vulnerability like housing liability and positively associated with their adaptability like hosting experience. Hosts’ social superiority exhibits significant impact on their ability to maintain resilience faced with the COVID. P2PA operators need to maintain an appropriate level of financial flexibility when faced with the threat of COVID outbreaks. We suggest the government and industrial organizations distinguish the types of P2PA operators when carrying out rescue plans for the industry.

Keywords: P2P lodging, active rate, business resilience, social equity, pandemic recovery, COVID policy