DOI
https://doi.org/10.7275/cpo.1879
Journalism and Fact-Checking Technologies: Understanding User Needs
Author ORCID Identifier
0000-0001-5926-8720
0000-0001-7301-4401
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.
Abstract
Fact-checking, defined as verifying information before publication, has become a prominent sub-genre of journalism over the last decade. These activities are characterized by their time-consuming aspects at each step of the process. However, it would be misleading to view this process as a sum of repetitive tasks insofar as they also depend on the nature, either textual or visual, and on the complexity of the domain related to the fact to check. Fact-checking tools are a part of the fact-checker apparatus. In this research, we provide evidence on the condition of the use of fact-checking tools, mobilizing a theoretical framework that explores the epistemology of the use and user experience concepts. This interdisciplinary approach grounded a method that relied on semi-structured interviews with fourteen professional fact-checkers and three newsroom managers from well-established news media or fact-checking organizations in Northern and Western Europe. It allowed us to identify common patterns where ethical standards of journalism and fact-checking come to the fore. The two other main requirements are a transparent and explainable process and keeping the human in the loop. Still, the use of fact-checking tools fits more into a utilitarian approach, according to which technology is not an end but a means likely to assist or augment professional practices.
Recommended Citation
Dierickx, Laurence and Lindén, Carl-Gustav
(2023)
"Journalism and Fact-Checking Technologies: Understanding User Needs,"
communication +1:
Vol. 10:
Iss.
1, Article 3.
Available at:
https://scholarworks.umass.edu/cpo/vol10/iss1/3
DOI: https://doi.org/10.7275/cpo.1879