Start Date

8-1-2011 9:45 AM

End Date

8-1-2011 10:30 AM

Track

2. Track 2 - Poster Session

Subject Area

Human Resources

Faculty Member

Qu Hailin h.qu@okstate.edu

Abstract

The purposes for this study are: 1) To examine the influence of the management style of restaurant affiliation (chain and independent restaurants) on the relationships between organization citizenship behavior and three factors: a. part-time employee’s perceived supervisor support, b. part-time employee’s perceived organizational support, and c. organizational commitment; and 2) To compare the different level of work perceptions and organizational commitment between part-time workers of chain restaurants and part-time workers of independent restaurants. Survey was conducted among 185 part-time workers in the restaurant industry. The results indicated that management styles of different restaurant affiliation have influence on part-time workers.

Keywords

the restaurant industry, part-time workers, supervisor support, organizational support, organizational commitment, organizational citizenship behavior

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Jan 8th, 9:45 AM Jan 8th, 10:30 AM

A Study of the Impact of Restaurant Affiliation on Part-time Workers’ Organizational Citizenship Behavior

The purposes for this study are: 1) To examine the influence of the management style of restaurant affiliation (chain and independent restaurants) on the relationships between organization citizenship behavior and three factors: a. part-time employee’s perceived supervisor support, b. part-time employee’s perceived organizational support, and c. organizational commitment; and 2) To compare the different level of work perceptions and organizational commitment between part-time workers of chain restaurants and part-time workers of independent restaurants. Survey was conducted among 185 part-time workers in the restaurant industry. The results indicated that management styles of different restaurant affiliation have influence on part-time workers.