Research in Progress - The intent of this track is to encourage presentation of research projects that are not completed but might be of significant interest to the research community. Both conceptually- and empirically-based papers on "research in progress" would fall into this category. A paper based strictly on a "research idea" or "literature review" may not be suitable for this track. Graduate students who wish to present a paper based on their research proposals for master’s theses, doctoral dissertations, or undergraduate honors research should submit papers that present significant theoretical or conceptual developments, research propositions or hypotheses, and/or a data analysis plan. Students must submit a 1000-word (including tables/figures, but excluding references) Abstract by the deadline (Wednesday, September 15, 2010, 24:00 Central Time, USA), to be eligible for consideration in Track 2. Final abstracts must be submitted by the deadline (Wednesday, November 17, 2010, 24:00 Central Time, USA), or they will not be part of the conference program or published in the Conference Proceedings.

Schedule

Subscribe to RSS Feed

2011
Thursday, January 6th
4:00 PM

A Qualitative Study of Corporate Social Responsibility in Destination Context

Chen Zhao, Purdue University - Main Campus
Jonathon G. Day, Purdue University - Main Campus

4:00 PM - 4:45 PM

A Study of Relationships among Service Performance, Customer Satisfaction and Behavioral Loyalty

Divya S. Singh, University of Central Florida Rosen College of Hospitality Management
Hui-Wen Shih, Chang Jung Christian University

4:00 PM - 4:45 PM

An Analysis of Leading Hospitality Programs Located Outside of the College of Business

Michael P. Quinn, Iowa State University

4:00 PM - 4:45 PM

An Application of SWOT-AHP to Develop A Strategic Planning for a Tourist Destination

Yeong-Ae Jeon, Texas Tech University
Jungsun Kim, Texas Tech University

4:00 PM - 4:45 PM

An Investigation of Cultural Influence on Perceptions of Abusive Supervision

Gillian McFarlane-Ossmann, Florida International University

4:00 PM - 4:45 PM

Assets Sales and Earnings Management in the U.S. Hotel Industry

Jayoung Sohn, Purdue University - Main Campus
Chun-Hung (Hugo) Tang, Purdue University - Main Campus
SooCheong (Shawn) Jang, Purdue University - Main Campus

4:00 PM - 4:45 PM

Attributes Affecting Consumer Choice

Gilpatrick D. Hornsby, Oklahoma State University - Main Campus

4:00 PM - 4:45 PM

Barriers to Information Technology Change Project in Hotels

Anil Bilgihan, University of Central Florida
Fevzi Okumus, University of Central Florida
Khaldoon Nusair, University of Central Florida
Cihan Cobanoglu, University of South Florida

4:00 PM - 4:45 PM

Conceptualizing the Knowledge Structure of Tourism Destinations

Suh-hee Choi, Purdue University - Main Campus
Li Miao, Purdue University - Main Campus
Jinhoo Kim, Purdue University - Main Campus
Liping A. Cai, Purdue University - Main Campus

4:00 PM - 4:45 PM

Consumer Purchase Intentions of Organic Wines

Yoon Jung Jang, Florida State University
Mark A. Bonn, Florida State University

4:00 PM - 4:45 PM

Corporate Social Responsibility and Employee Recruiting in the Tourism Industry

Aini P. Karani, Purdue University - Main Campus
Jonathon G. Day, Purdue University - Main Campus

4:00 PM - 4:45 PM

Effect of Vacation Duration and Frequency on Travelers’ Subjective Well-being

Yi Chen, Purdue University - Main Campus
Xinran Y. Lehto, Purdue University - Main Campus
Liping Cai, Purdue University - Main Campus

4:00 PM - 4:45 PM

Effective Management of Catering Overproduction can Help Alleviate Food Insecurity in the Community: A Case Study of the South Beach Wine & Food Festival

John D. Buschman, Florida International University
Maria Leonova, Florida International University

4:00 PM - 4:45 PM

Effects of Workplace Friendship on Employee Job Satisfaction, Organizational Citizenship Behavior, Turnover Intention, Absenteeism, and Task Performance

JungHoon Jay Lee, Kansas State University
Chihyung Ok Ph.D., Kansas State University

4:00 PM - 4:45 PM

Exploring Key Determinants of Faculty’s Satisfaction with E-Learning Instructions

Sungmi Song, Iowa State University
Robert Bosselman, Iowa State University

4:00 PM - 4:45 PM

Factors in the Development of Wine Tourism in Arkansas

Vicki Mansker, University of Arkansas - Main Campus
Kelly A. Way, University of Arkansas - Main Campus
Robert Harrington, University of Arkansas - Main Campus

4:00 PM - 4:45 PM

How can Restaurant Waiting Time Experience Influence on Different Customer Groups’ Waiting Time Satisfaction?

Pin-Chieh Wang, Widener University - Main Campus
Shiang-Lih Chen McCain Ph.D, Widener University - Main Campus

4:00 PM - 4:45 PM

How Customers Decide Their Tipping Size

Chun-Han Fu, Widener University
Shiang-Lih Chen McCain Ph.D, Widener University

4:00 PM - 4:45 PM

Impact of Women’s Query Formulation on Searching Satisfaction: Implications for Online Marketing in Hospitality and Tourism

Jennifer L. Velez, University of North Texas

4:00 PM - 4:45 PM

Importance of Industry Experience Among Hospitality Faculty in Higher Education

Cynthia Mejia, Texas Tech University

4:00 PM - 4:45 PM

Incentives in the Restaurant Industry: an Analysis of Consumer Tipping Behavior

Patrick G. Jabbour, Florida State University
Woody G. Kim, Florida State University

4:00 PM - 4:45 PM

M-learning in Hospitality: An Exploration of Older Workers’ Needs and Attitudes

Jung-Eun Song, University of Nevada - Las Vegas
Mehmet Erdem, University of Nevada - Las Vegas

4:00 PM - 4:45 PM

Moderate Effects of Brand Awareness on eWOM Intention: Perspectives in Community-based Festival Tourism

Sangchoul Yi, Purdue University - Main Campus
Jonathon G. Day Dr., Purdue University - Main Campus
Liping A. Cai Dr., Purdue University - Main Campus

4:00 PM - 4:45 PM

Multidimensional Model of Customer-based Brand Equity and Its Application to the Religious Events: The Case of Mazu

Hsing-Hui Lin, Texas Tech University
Jessica Yuan, Texas Tech University
Eunmi Sohn, Texas Tech University
Hsing-Ling Huang, Texas Tech University

4:00 PM - 4:45 PM

Overconfident Managers and Capital Structure in the Hospitality Firms

Kwanglim Seo, Penn State University
Sharma Amit, Penn State University

4:00 PM - 4:45 PM

Passengers’ Perception of Service Recovery during Flight Delays

Kok Leong Wong, Widener University
shiang-lih Chen McCain, Widener University - Main Campus
Yi-Chun Liu, Widener University - Main Campus

4:00 PM - 4:45 PM

Perceived Value: How Changes to Frequent Flyer Rules and Benefits can Influence Customer Preferences

Alberto Burgos, Florida International University

4:00 PM - 4:45 PM

Sanitation of Gaming Chips

Edward G. McKeown M.S., Purdue University - Main Campus
Brittany J. Gasper, Purdue University - Main Campus
James D. McGlothlin MPH, Ph.D., CPE, Purdue University - Main Campus
SooCheong (Shawn) Jang PhD, Purdue University - Main Campus
Barbara Almanza PhD, RD, Purdue University - Main Campus

4:00 PM - 4:45 PM

Simpler and Better? Revisit of a Time-Series Model of Forecasting in the Lodging Industry

Elizabeth A. Yost, University of Central Florida

4:00 PM - 4:45 PM

Students’ Expectations and Satisfactions of Food and Beverage Management Course

Ju Yup Lee
Lakshman Rajagopal

4:00 PM - 4:45 PM

Student’s Use of Hotel Mobile Apps:Their Effect on Brand Loyalty

Donghee Kim, Purdue University - Main Campus

4:00 PM - 4:45 PM

Tailgating at Collegiate Sporting Events

Benjamin M. Nemec, Auburn University Main Campus

4:00 PM - 4:45 PM

The Effect of Inter-functional Coordination on Organizational Commitment in Hotel Industry

Cheng Peng, The Ohio State University
Thomas George, The Ohio State University

4:00 PM - 4:45 PM

The Effect of Online Restaurant Reviews on Diners’ Visit Intention: A Comparative Analysis of Expert vs. Peer Reviews

Ju Won Choi, Kansas State University
Chihyung Ok, Kansas State University

4:00 PM - 4:45 PM

The Impact of Currency Exchange Rate on Las Vegas Gaming Demand

Myongjee Yoo, University of Nevada - Las Vegas
Kasra Ghaharian, University of Nevada - Las Vegas
Ashok Singh, University of Nevada - Las Vegas

4:00 PM - 4:45 PM

The Impact of Online Reservation Systems: For Chain Restaurant

Ryan P. Smith, University of Houston - Main

4:00 PM - 4:45 PM

The Impact of Soap Opera on Destination Image: A Multivariate Repeated Measures analysis

SoJung Lee, University of Nevada - Las Vegas

4:00 PM - 4:45 PM

The Implementation and Usage of the North American Association of Food Equipment Manufacturers Data Protocol

Anish Parikh, Purdue University - Main Campus

4:00 PM - 4:45 PM

The Influence of Environmental Values, Economic Values and Social Structure on Consumers’ Choice of Green Hotels: The Case of Luxury Hotels

Yunseon Choe, Purdue University - Main Campus
Xinran Lehto, Purdue University - Main Campus
Jonathon Day, Purdue University - Main Campus

4:00 PM - 4:45 PM

To Investigate the Usage of Social Networking Sites as a Career Enhancement Tool among Generation Y: An Empirical Research

Ajay Aluri, Oklahoma State University - Main Campus

4:00 PM - 4:45 PM

Friday, January 7th
2:30 PM

A Study of Social Media and it's Value to Restaurants

Rebecca J. Purdy, Conrad N. Hilton College, University of Houston

2:30 PM - 3:15 PM

An Application of Quality Function Deployment (QFD) to Study Abroad Programs in Hospitality at US Universities

Chin-Hsun "Ken" Tsai, Texas Tech University

2:30 PM - 3:15 PM

An Investigation of Water Usage in Casual Dining Restaurants in Kansas

Matthew VanSchenkhof, Kansas State University
Elizabeth Barrett, Kansas State University

2:30 PM - 3:15 PM

Analysis of Using Social Network Sites to Investigate Employees in the Hospitality Industry

Wen Chang, University of Houston - Main
Juan Madera, Univdersity of Houston- Main

2:30 PM - 3:15 PM

Asset and Inventory Management in the Hotel Industry using RFID technology: An Experimental Study with Economic Analysis

Ajay Aluri, Oklahoma State University - Main Campus
Samuel S. Munnangi, Oklahoma State University - Main Campus

2:30 PM - 3:15 PM

Beliefs and Barriers to Food Safety Training at Chinese Restaurants

Pei Liu, Kansas State University
Junehee Kwon, Kansas State University

2:30 PM - 3:15 PM

Consumers’ Responses To Health Inspection Report: The Effect Of Source Credibility And Message Style

Jin-kyung Choi, Purdue University - Main Campus

2:30 PM - 3:15 PM

Customer Perceptions of Corporate Social Responsibility of Service Firms: Impact on Customer Attitudes and Behavioral Intentions

Priyanko Guchait, The Pennsylvania State University
Mark Anner, The Pennsylvania State University
Luorong Wu, The Pennsylvania State Universityg

2:30 PM - 3:15 PM

Customer Relationship Management (CRM) in Hospitality: Adding a Relationship Dimension to a Relational Service

Olaf W. Hermans, Pennsylvania State University School of Hospitality Management
Daniel Mount, Pennsylvania State University - School of Hospitality Management

2:30 PM - 3:15 PM

Defining Hotel Managers Attitudes Toward Biometrics

John J. Phillips, Florida International University

2:30 PM - 3:15 PM

Design of a Restaurant Kiosk Interface

Lu Zhang, The Pennsylvania State University

2:30 PM - 3:15 PM

Drivers and Thresholds for Protected Area Tourism in Costa Rica: Exploring a Socio-ecological Systems Approach

Nancy B. Kidder, University of North Texas

2:30 PM - 3:15 PM

Economic Sentiment Indicator as a demand determinant in tourism: A Case of Turkey

Mehmet M. Altin, Student
Muzzo Uysal, Virginia Polytechnic Institute and State University

2:30 PM - 3:15 PM

Effect of Hospitality / Gaming Education on the Goal Fulfillment of Achieving Traditional “7th Generation Standard” Tribal Stability

David Paster, Oklahoma State University - Main Campus
Murat Hancer, Oklahoma State University - Main Campus

2:30 PM - 3:15 PM

Effects of e-Service Quality on Perceived Value, Satisfaction, and Reuse Intentions in Online Hotel Booking: Evaluating Hotel-owned and OTAs’ Web sites

Sungsik Yoon, Michigan State University

2:30 PM - 3:15 PM

Effects of Person-job Fit and Person-organization Fit on Work Attitudes and Organizational Citizenship Behaviors of Foodservice Employees in the Continuing Care Retirement Communities

Wen-Shen Yen, Kansas State University
Chihyung Ok, Kansas State Unive

2:30 PM - 3:15 PM

Employee Theft in Restaurants: Perceptions about Theft-related Activities and Reporting Behaviors

Hayley Holmes, Oklahoma State University - Main Campus

2:30 PM - 3:15 PM

Encourage or Discourage Employee Proactivity: The Role of Trust in Managerial Relationships

Yung-Kuei Huang, University of Illinois at Urbana-Champaign

2:30 PM - 3:30 PM

Encouraging Employee Voice in the Hospitality Industry: The Role of Organizational Culture and Leadership Styles

Juan Liu, University of Missouri - Columbia
Seonghee Cho, University of Missouri - Columbia

2:30 PM - 3:15 PM

Exploring a New Attribute in Determining Food Quality: Safe Cookware

sanghyeop Lee
Kyungmi Seo Dr., Florida State University
Howook Sean Chang Dr., Florida State University

2:30 PM - 10:15 AM

Food Safety Practices among Chinese in the U.S.

Bin Liu, University of Missouri - Columbia
Seonghee Cho, University of Missouri - Columbia

2:30 PM - 3:15 PM

Hotel Preferences of Chinese Leisure Travelers: An Examination of Travel Agent Perceptions

Beiqi Wu, Purdue University - Main Campus
Howard Adler Ed.D, Purdue University - Main Campus
Jonathon G. Day PhD

2:30 PM - 3:15 PM

Identifying Critical Success Factors in Alabama Wine Tourism: A Case Study of the Providers

Kyle M. Townsend, Auburn University Main Campus
Yang Cao, Auburn University Main Campus
Paul Daniel, Auburn University Main Campus

2:30 PM - 3:15 PM

Impact of Visitation on Destination Image: Examination of Chinese tourists visiting New York City

Yiying He, Purdue University - Main Campus
Jonathon Day, Purdue University - Main Campus

2:30 PM - 3:15 PM

New Generation Employees’ Perceptions of Job-fit in China Hotel Industry

Aijing Liu, Oklahoma State University - Main Campus

2:30 PM - 3:15 PM

Reported Food Defense Measures Practiced in Schools in the United States: A National Survey

Carol J. Klitzke, Iowa State University
Catherine Strohbehn PhD, Iowa State University

2:30 PM - 3:15 PM

Restaurant Selection Criteria: Understanding the Roles of Restaurant Type and Customers’ Sociodemographic Characteristics

Soyeon Kim, Ohio State University - Main Campus
Jae-Eun Chung, Ohio State University - Main Campus

2:30 PM - 3:15 PM

Service Quality Comparison of Franchising and Licensing Units within the Same Brand from Customer Perspectives

Yang Cao, Auburn University Main Campus
Kyle Townsend, Auburn University Main Campus
Paul Daniel, Auburn University Main Campus

2:30 PM - 3:15 PM

Servicescape Factors Which Influence Tourists’ Behavioral Intentions to Repeat Visits to Horse-Based Tourism Attractions in Texas

Yunjeong Choo
Sanghyeop Lee
Tsungpo Tsai
Betty L. Stout Dr.

2:30 PM - 3:15 PM

The Assessment of Food Safety Practices in Temporary Foodservice Establishments

Soobin Seo, Purdue University - Main Campus
Carl Behnke, Purdue University - Main Campus

2:30 PM - 3:15 PM

The Effectiveness of the Modified Expanded Rational Expectations Model to Explore Adult Consumers’ Functional Foods Consumption Behavior

Oak-Hee Park, TTU
Linda Hoover, TTU
Tim Dodd, TTU
Lynn Huffman, TTU
Du Feng, TTU

2:30 PM - 3:15 PM

The Effectiveness of Web-based Food Allergy Training among Restaurant Managers

Yee Ming Lee, Kansas State University
Junehee Kwon, Kansas State University

2:30 PM - 3:15 PM

The Gay Gap – are Gay and Lesbian Hotel Guests Getting What They Want?

Orie Berezan, University of Nevada Las Vegas
Carola Raab, University of Nevada - Las Vegas
Curtis Love, University of Nevada - Las Vegas

2:30 PM - 3:30 PM

The Influence of the Jazz Festival Experience on Tourist Behavior

Matthew C. Mosley, Purdue University - Main Campus
Xinran Lehto, Purdue University - Main Campus
Jonathon Day, Purdue University - Main Campus

2:30 PM - 3:15 PM

The Kano’s Method: Mature Customers’ Perceived Service Level and Satisfaction With the Restaurant Service

Sooyoung Choi, Kansas State University
Chihyung Ok, Kansas State University

2:30 PM - 3:15 PM

The Next Table Over: The Impact of Others' Service Experiences on Emotions, Perceived Justice, and Satisfaction

Lydia Hanks, The Pennsylvania State University
Anna S. Mattila, The Pennsylvania State University
Chen-Ya Wang, The Pennsylvania State University

2:30 PM - 3:15 PM

The Relationship between Types of Tourist and Destination Authenticity

Hyojin Kim, Texas Tech University
Howook Chang, Florida State University
Chang Huh, Niagara University

2:30 PM - 3:15 PM

The Relationship of Emotional Intelligence to Job Stress, Affective Commitment, and Turnover Intention among Restaurant employees

Ji Chul Jang, The Ohio State University
Thomas George, The Ohio State University

2:30 PM - 3:15 PM

Tourists’ Perceptions of Eco-Sustainable Practices While Traveling

James B. Aday, Texas Tech University
Kelly V. Phelan, Texas Tech University

2:30 PM - 3:15 PM

3:15 PM

A Model for Community - based Sustainable Tourism Development in Developing Countries: The Case of Rural Tourism in India

Makarand Amrish Mody, Purdue University - Main Campus

3:15 PM - 4:00 PM

An Examination of the Influence of Self-efficacy, Work Values, and Knowledge, Skills, and Competencies on the Effectiveness of the PGM Curriculum

David L. Smiley, University of Central Florida
Po-Ju Chen, University of Central Florida

3:15 PM - 4:00 PM

Applying the Theory of Planned Behavior to Chinese Millennials’ Purchase Behavior on Foreign Fast Food Restaurants

Eun-Kyong Choi, Texas Tech University
Bobbi Crill Padgett, Texas Tech University
Deborah Fowler, Texas Tech University
Ben Goh, Texas Tech University

3:15 PM - 4:00 PM

Are students "Real People"? The Use of Student Subjects in Hospitality Research

Marketa Kubickova, UCF - Rosen College
Heejung Ro, UCF - Rosen College

3:15 PM - 4:00 PM

Bioterrorism: What Should Hotels Do to Reduce the Risk?

Carol J. Klitzke, Iowa State University
Thomas R. Schrier PhD, Iowa State University

3:15 PM - 4:00 PM

Chinese Tourism Research Trends: A Social Network Analysis of Doctoral Dissertations from 1999 to 2009

Xi Y. Leung, University of Nevada - Las Vegas
Lijun Xu, The Pennsylvania State University
Billy Bai, University of Nevada - Las Vegas

3:15 PM - 4:00 PM

Communication Satisfaction In the Hospitality Industry: A Case Study of Employees at a Theme Park in China

Qiuzi Liang

3:15 PM - 4:00 PM

Consumer Willingness to Pay for Environmentally Produced Wines

James B. Ward, Texas Tech University
Nelson Barber, University of New Hampshire - Main Campus
Sean Barth, University of South Carolina - Beaufort

3:15 PM - 4:00 PM

Consumers' Reciprocal Behaviors in the Hospitality Industry

Jung-in Bae, Texas Tech University
Jun Mo Kwon, Texas Tech University
Shane C. Blum, Texas Tech University

3:15 PM - 4:00 PM

Contextual Factors that Influence Learning Effectiveness: Hospitality Students’ Perspectives

Sungmi Song, Iowa State University
Robert Bosselman, Iowa State University

3:15 PM - 4:00 PM

Corporate Investment and Cash Flow in the U.S. Restaurant Industry

Bo-Bae Min, Kyunghee University
Yeojin Shin, Kyunghee University

3:15 PM - 4:00 PM

Definition and Classification of Healthy Foodservice for Business and Industry

Sang-Mook Lee, Texas Tech University
Nae-Hyun Jin, exas Tech University
Yeong-Ae Jeon, exas Tech University
Lynn Huffman, exas Tech University

3:15 PM - 4:00 PM

Effects of Food Image on Tourists’ Destination Image and Visit Intention

Sangmi You, Univerity of Houston Conrad N. Hilton College

3:15 PM - 4:00 PM

Emotional Management Training’s Affect on Emotional Labor and Employee Job Performance

Erinn D. Tucker, Oklahoma State University - Main Campus

3:15 PM - 4:00 PM

Evaluating Service Recovery Strategies in the Airlines Industry

Yinghua Huang, Oklahoma State University - Stillwater
Hailin Qu, Oklahoma State University - Main Campus

3:15 PM - 4:00 PM

Examining the Potential Impact of Proposed Leasing Rules in Lodging Industry

Lan Jiang

3:15 PM - 4:00 PM

Examining the relationship among E-SERVICEQUAL, relational benefits, and relationship quality in online tourism portals: The moderating role of personality traits

Nae-Hyun Jin, Texas Tech University
Hyun-Seok Choi, Texas Tech University
Ben Goh, Texas Tech University

3:15 PM - 4:00 PM

Exploring Customer Loyalty Following Service Recovery: The Relationships of Perceived Justice, Commitment, Trust, and Loyalty

Soyeon Kim, Ohio State University - Main Campus
Jay Kandampully, Ohio State University - Main Campus

3:15 PM - 4:00 PM

Exploring Web-Based Teacher Effectiveness and Student Achievement

Monica L. Carpenter, University of Central Florida
Duncan R. Dickson, University of Central Florida

3:15 PM - 4:00 PM

Factors Influencing the Amount of Spending in Hospitality E-Commerce : A case study of Bakery Website

Kwang Ho Lee, University of Missouri - Columbia
Dae-Young Kim, University of Missouri - Columbia

3:15 PM - 4:00 PM

Hospitality and Tourism Journal Editors’ Opinions on Article Submission and Acceptance

Yoonkyung (Katie) Hur, Purdue University - Main Campus
Howard Adler, Purdue University - Main Campus

3:15 PM - 4:00 PM

Impact of the Medical Tourism Market on the Hotel Industry in South Korea: Focus on 5-Star Hotels

Kwang-Woo Lee, Texas Tech University
Hyun-Suk Choi, Texas Tech University
Min-Sun Jeon, Yeungnam University

3:15 PM - 4:00 PM

Influence of Life Events on Retirees' Consumptive Behavior of Leisure and Hospitality Products

chihni lee, Purdue University - Main Campus
Xinran Y. Lehto, Purdue University - Main Campus

3:15 PM - 4:00 PM

Investigating the Salient Factors of Place Attachment and its Effects on Tourists' Pro-environmental Behavior in National Parks

Haywantee Ramkissoon, Monash University, Melbourne, Australia
Betty Weiler, Monash University, Melbourne, Australia
Liam Smith, Monash University, Melbourne, Australia

3:15 PM - 4:00 PM

Is There a Vampire Lurking in Your Hotel? An Examination of Standby Power Consumption in Virginia Hotel Rooms

Michael P. Quinn, Iowa State University

3:15 PM - 4:00 PM

Measuring Resident Attitudes towards Voluntourism: an Analysis of the Social Exchange Theory (SET)

Nancy B. Kidder, University of North Texas

3:15 PM - 4:00 PM

Nutrition Labeling for Retail Food Service Menu Items: College Students’ Preferences for Nutrition Information and its Influence on Purchasing Intention

Kelly Mayfield, Iowa State University
Liang Tang PhD, Iowa State University
Robert Bosselman PhD, Iowa State University

3:15 PM - 4:00 PM

Organizational Climate for Promotion of Safe Food Handling Practices: Development and Validation of Measures in Foodservice Organization

Ungku Fatimah Ungku Zainal Abidin, Iowa State University
Susan Arendt, Iowa State University
Catherine Strohbehn, Iowa State University

3:15 PM - 4:00 PM

Segmenting the Ethnic Restaurant Market:A Test of the Moderating Effect of Restaurant Type on Attributes/Satisfaction Relationship

Pataraporn Thongyim, Oklahoma State University - Main Campus
Patcharaporn Patcharaporn Mahasuweerachai, Oklahoma State University - Main Campus

3:15 PM - 4:00 PM

Service to-go: The Customer Experience in the Street Food Sector through the Eyes of its Operators

Matthew Boseo, University of Central Florida
Seung Hyun Lee, University of Central Florida
Eric D. Olson, University of Central Florida
Denver Severt

3:15 PM - 4:00 PM

Serving the Highly Vulnerable Customer: The Awareness of Transformative Service Behaviors in Sensitive Populations

Taryn Aiello, University of Central Florida

3:15 PM - 4:00 PM

Social Media as an Employee Recruitment Tool

Sarah L. Bicky, Syracuse University
Linchi Kwok, Syracuse University

3:15 PM - 4:00 PM

Social Responsibility in Events: Reducing and Removing the Negative Impacts of the Industry

Gilpatrick D. Hornsby, Oklahoma State University - Main Campus

3:15 PM - 4:00 PM

The Comparison of Travel Behaviors between Domestic Students and Students from China in a Midwestern University of the U. S.

Yi Zou, Iowa State University
Liang(Rebecca) Tang, Iowa State University

3:15 PM - 4:00 PM

The Effects of Wage Differences on Employee Job Satisfaction in the Lodging Industry

Derya Kara, Virginia Polytechnic Institute and State University
Suzanne K. Murrmann, Virginia Polytechnic Institute and State University

3:15 PM - 4:00 PM

The Impact of Eco-Sustainability Practices on Consumer Demand: A Case of Sports Tourists

James B. Aday, Texas Tech University
Kelly V. Phelan, Texas Tech University

3:15 PM - 4:00 PM

The Impact of Walmart on Community Outlook: A Study of Two Communities in Texas

Matthew R. Haney, Texas Tech University
Jingxue (Jessica) Yuan PhD, Texas Tech University

3:15 PM - 4:00 PM

To Investigate if Structured Internships Affect the Intern’s Perceived Organizational Commitment Compared to Unstructured Internships

Brandon S. Fick, University of Missouri - Columbia

3:15 PM - 4:00 PM

Tourist Self-concept, Self-congruity, and Travel Behavior based on Cultural Event

Eunmi Sohn, Texas Tech University
Jessica Yuan, Texas Tech University

3:15 PM - 4:00 PM

Towards Understanding Consumer Processing of Negative Word-of-Mouth Communication: The Roles of Opinion Agreement and Organizational Response

CHUNG HUN LEE, Pennsylvania State University - Main Campus
David Cranage, Pennsylvania State University - Main Campus

3:15 PM - 4:00 PM

What is a Culinologist? An Evaluation of the Core Competencies of a Bachelor of Science Degree in Culinology

Michael Cheng, Southwest Minnesota State University
Thomas Schrier, Iowa State University

3:15 PM - 4:00 PM

Saturday, January 8th
9:45 AM

A Comparative Study of Service Failure and Service Recovery Efforts between Chain and Independent Restaurants

Jing Yang, Oklahoma State University - Main Campus
Yu-Shan Liu, Iowa State University
Jerrold Leong, Oklahoma State University - Main Campus

9:45 AM - 10:30 AM

A Pilot Study of Personal Financial Literacy Among Hospitality Students

Barry A.N. Bloom, Iowa State University

9:45 AM - 10:30 AM

A Study of the Impact of Restaurant Affiliation on Part-time Workers’ Organizational Citizenship Behavior

Yu Shan Liu, Iowa State University
Hailin Qu, Oklahoma State University - Main Campus
Jing Yang, Oklahoma State University - Main Campus

9:45 AM - 10:30 AM

An Exploratory Study of Hospitality Student Volunteers’ Motivation and Satisfaction in Food and Wine Festivals

Hang Wu, Florida International University
Eunju Suh, Florida International University
Jinlin Zhao, Florida International University

9:45 AM - 10:30 AM

Are Franchising Systems Beneficial for Lodging Industry in terms of Profitability and Intangible Value?

Joonho Moon, Michigan State University

9:45 AM - 10:30 AM

Chinese Hotel General Managers' Perspectives on Energy Saving Practices

Yidan Zhu, Purdue University - Main Campus
Howard Adler, Purdue University - Main Campus

9:45 AM - 10:30 AM

Choosing a Compensation Strategy in the Hotel Industry: An Exploratory Study

Edwin N. Torres, Purdue University - Main Campus
Howard Adler, Purdue University - Main Campus

9:45 AM - 10:30 AM

Do Promotional Allowances Actually Increase Profits for Casinos?

Toni Repetti, University of Nevada - Las Vegas

9:45 AM - 10:30 AM

E-learning : Student’s Perception of Online Learning in Hospitality Programs

Sungmi Song, Iowa State University
Robert Bosselman, Iowa State University

9:45 AM - 10:30 AM

Environmentally Responsible Venues: Efficient Practices of Large Multi-Use Facilities

James B. Aday, Texas Tech University
Kelly V. Phelan, Texas Tech University

9:45 AM - 10:30 AM

Examining the Influence of Team Knowledge on Effectiveness of Service Management Teams

Priyanko Guchait, The Pennsylvania State University
Karthik Namasivayam, The Pennsylvania State University

9:45 AM - 10:30 AM

Examining the Relationship between Knowledge Sharing and Performance Rewards in the Hospitality Industry

Juan Liu, University of Missouri - Columbia
Seonghee Cho, University of Missouri - Columbia

9:45 AM - 10:30 AM

Executive Compensation and Firm Performance in the U.S. Restaurant Industry: An Agency Theory Approach

Ilhan Demirer, Texas Tech University
Jingxue (Jessica) Yuan, Texas Tech University

9:45 AM - 10:30 AM

Existence of the Culture of Learning from the Perspective of Hourly Hospitality Employees

Cynthia Mejia, Texas Tech University

9:45 AM - 10:30 AM

Expatriate General Manager Perceptions of Hotel Management in Jamaican Four and Five Star Properties-An Exploratory Study

Julaine S. Rigg, Purdue University - Main Campus
Howard Adler Dr, Purdue University - Main Campus

9:45 AM - 10:44 AM

Food Companies’ Corporate Social Responsibility Regarding Food Safety: A Content Analysis of Restaurant Websites

Xi Y. Leung, University of Nevada - Las Vegas
Jean Hertzman, University of Nevada - Las Vegas
Mehmet Erdem, University of Nevada - Las Vegas

9:45 AM - 10:30 AM

Forecasting RevPAR in a Declining Market: An Application of Time Series Forecasting Techniques to U.S. Weekly RevPAR Data

Barry A.N. Bloom, Iowa State University
Elsa Correa, Iowa State University
Sung Hun "Shawn" Kim, Iowa State University
Barbara Koukol, Iowa State University

9:45 AM - 10:30 AM

Fundraising Strategies of Nonprofit Organizations: Measuring ROI and Success in a Time of Economic Crisis

Leslie Gwen Jablonski, Michigan State University

9:45 AM - 10:30 AM

Identifying Online Professional Poker Players: A Revealed and Stated Analysis Approach

Kahlil Philander, University of Nevada - Las Vegas
Brett LL Abarbanel, University of Nevada - Las Vegas

9:45 AM - 10:30 AM

Meeting the Assumptions Underlying Statistical Methods Used in Tourism Research: A Review of Articles Published in a Korean-Language Journal and an English-Language Journal

Hyojin Kim, Texas Tech University
Kwang-Woo Lee, Texas Tech University
Betty Lee Stout, Texas Tech University
Linchi Kwok, Syracuse University

9:45 AM - 10:30 AM

Online Consumer Herding Behaviors in the Hotel Industry

Jun Mo Kwon, Texas Tech University
Jung-in Bae, Texas Tech University
Kelly Phelan, Texas Tech University

9:45 AM - 10:30 AM

Quality Practices Implementation in Malaysian Hotels: The Management Perspective

Norzuwana Sumarjan, Iowa State University
Susan Arendt, Iowa State University

9:45 AM - 10:30 AM

Recruiter Perceptions of Hospitality Career Fairs

Susan E. Gordon, Purdue University
Howard Adler, Purdue University - Main Campus

9:45 AM - 10:30 AM

Restaurant Service Employees Motivation and Organizational Commitment: Shared Gratuity versus Independent Gratuity Environments

Susan Roe, University of Nevada - Las Vegas

9:45 AM - 10:30 AM

The Effect of Regulatory Focus and Delay Type on Consumers’ Reactions to Delay

Wan Yang, Penn State University
Anna S. Mattila, Penn State University

9:45 AM - 10:30 AM

The effects of motivation and satisfaction of college football tourist on revisit and recommendation: a structural model

Erinn D. Tucker, Oklahoma State University - Main Campus

9:45 AM - 10:30 AM

The Moderating Effect of a Manager’s Transformational Leadership on the Relationship between Restaurant Employees’ Perceived Organizational Injustice and Workplace Deviant Behavior

JungHoon Jay Lee, Kansas State University
Elizabeth B. Barrett Ph. D., Kansas State University

9:45 AM - 10:30 AM

The Potential Impact of United States Tourists on the Cuban Market if Travel Sanctions are Lifted; as well as the Identification of their Push-Pull Travel Motivational Factors

Lehi M. Dowell Mr., Florida International University

9:45 AM - 10:30 AM

The Potential of Hospitality Industry Development in Frontier Communities

Francisco Cordero, ABD Doctoral Student
Nancy Cordero, Doctoral Student
Lynn Huffman, Executive Dean
Jaime Malaga, Assistant professor
Rebekka Dudensing, Assistant professor

9:45 AM - 10:30 AM

Tourism: A Tool for Biodiversity Conservation in the Cape Horn Region

Nancy B. Kidder, University of North Texas

9:45 AM - 10:30 AM

What Matter Experiential Value in Casual-dining Restaurants?

Nae-Hyun Jin, Texas Tech University
Sang-Mook Lee, Texas Tech University
Lynn Huffman, Texas Tech University

9:45 AM - 10:30 AM

What Up-scale and Luxury Hotel Executives Expect for Their Brand’s Talent Management: An Insight for Hospitality Education

Joe Nelson, Oklahoma State University - Main Campus
Murat Hancer, Oklahoma State University - Main Campus

9:45 AM - 10:30 AM