Start Date

7-1-2011 2:30 PM

End Date

7-1-2011 3:15 PM

Track

2. Track 2 - Poster Session

Subject Area

Human Resources

Faculty Member

Seonghee Cho choseo@missouri.edu

Abstract

With the highest employee turnover rate, the hospitality industry should encourage employees to voice their opinions, ideas, and any of their other concerns for improving performance. The purpose of this study is to investigate the impact of different types of organizational culture and different leadership styles on employee voice in the hospitality industry. Hospitality human resource practitioners could modify their organizational culture and leadership style according to the results of the study, in order to encourage their employee voice. The results of this study could also contribute to the literature about factors that influence EV.

Keywords

employee voice, organizational culture, leadership style, hospitality employees



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Jan 7th, 2:30 PM Jan 7th, 3:15 PM

Encouraging Employee Voice in the Hospitality Industry: The Role of Organizational Culture and Leadership Styles

With the highest employee turnover rate, the hospitality industry should encourage employees to voice their opinions, ideas, and any of their other concerns for improving performance. The purpose of this study is to investigate the impact of different types of organizational culture and different leadership styles on employee voice in the hospitality industry. Hospitality human resource practitioners could modify their organizational culture and leadership style according to the results of the study, in order to encourage their employee voice. The results of this study could also contribute to the literature about factors that influence EV.