Presenter Bios

Pooyan Sedarati is a researcher at the Faculty of Economics of the University of Algarve, Portugal. He holds a MS in Tourism Economics and Regional Development from University of Algarve and BS in Industrial Engineering. His main research interests include qualitative and quantitative modeling of tourism and sustainability using system dynamics technique.

Aarash Baktash is a graduate research assistant and master student in tourism at Taylor’s University, Malaysia. His research focus lies on technology acceptance behavior. His thesis topic was on tourist acceptance of augmented reality (AR) application in Langkawi Geopak in Malaysia. He also scrutinizes the role of individual cultural values on tourist behavioral intention.

Abstract

Tourism industry is composed of numerous interrelated sectors which makes it a complex system. ICTs has improved competitiveness in smart tourism destinations. Mobility, and hands-free features are few characteristics of Smart Glasses that will enhance tourists’ experience. Considering human behavior, with the holistic determinants, provides a better understanding of the entire system. System Dynamics (SD) is a robust tool to capture the dynamic behavior of complex systems over time. The purpose of this study is to use a concept of system dynamics that uses causal loop diagrams as a tool to propose a conceptual model. Using this technique helps to illustrates the complexities of smart tourism system. The results showed that the effect of ‘Social Influences’ are the significant predictors for individual’s intention behavior to accept Smart Glasses. In addition, Other interconnected variables such as Word of Mouth (WOM) and privacy concerns are influential in the system.

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Adoption of Smart Glasses in Smart Tourism Destination: A System Thinking Approach

Tourism industry is composed of numerous interrelated sectors which makes it a complex system. ICTs has improved competitiveness in smart tourism destinations. Mobility, and hands-free features are few characteristics of Smart Glasses that will enhance tourists’ experience. Considering human behavior, with the holistic determinants, provides a better understanding of the entire system. System Dynamics (SD) is a robust tool to capture the dynamic behavior of complex systems over time. The purpose of this study is to use a concept of system dynamics that uses causal loop diagrams as a tool to propose a conceptual model. Using this technique helps to illustrates the complexities of smart tourism system. The results showed that the effect of ‘Social Influences’ are the significant predictors for individual’s intention behavior to accept Smart Glasses. In addition, Other interconnected variables such as Word of Mouth (WOM) and privacy concerns are influential in the system.