Off-campus UMass Amherst users: To download dissertations, please use the following link to log into our proxy server with your UMass Amherst user name and password.

Non-UMass Amherst users, please click the view more button below to purchase a copy of this dissertation from Proquest.

(Some titles may also be available free of charge in our Open Access Dissertation Collection, so please check there first.)

An analysis of explanation and its implications for the design of explanation planners

Daniel Derwent Suthers, University of Massachusetts Amherst

Abstract

The dissertation provides an analysis of how the content and organization of explanations function to achieve communicative goals under potentially conflicting constraints, and applies this analysis to the design of a planner for generation of explanations by computer. An implementation of this planner as a multimedia question answering system is described. The functional analysis has four major subparts: (1) A theory of the kinds of knowledge that can provide the basis for "informatively satisfying" responses to a given question. (2) A theory of context sensitive constraints on the choice between alternate domain models that compete as the basis for answering a given question. (3) A theory of how supplemental explanations aid the comprehension and retention of the primary explanation. (4) A theory of how the sequencing of the parts of an explanation enhances the communicative functionality of those parts. The functional aspects of explanation just outlined imply a variety of explanation planning subtasks having distinct information processing requirements. A planning architecture is presented that matches these planning subtasks to appropriate mechanisms: (1) Top-down goal refinement translates queries into specifications of relevant knowledge on which a response can be based. (2) Prioritized preferences restrict competing domain models to those that are expected to be both informative and comprehensible to the questioner at a given point in the dialogue. (3) Plan critics examine the evolving plan and post new goals to supplement the explanation as needed. (4) A constrained graph traversal mechanism sequences the parts of an explanation in a manner respecting certain functional relationships between the parts. Contributions include: (1) the clarification and integration of a variety of functional aspects of explanatory text, (2) an analysis of the roles and limitations of various explanation planning mechanisms, (3) the design of a flexible explanation planner that applies various constraints on explanation independently of each other, and (4) an approach to selection between multiple domain models that is more general than previous approaches. Together these contributions clarify the correspondence between knowledge about communication, planning tasks, and types of discourse structure and provide improved interactive explanation capabilities.

Subject Area

Computer science|Educational technology|Artificial intelligence

Recommended Citation

Suthers, Daniel Derwent, "An analysis of explanation and its implications for the design of explanation planners" (1993). Doctoral Dissertations Available from Proquest. AAI9317460.
https://scholarworks.umass.edu/dissertations/AAI9317460

Share

COinS