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Millennials’ Use of Technology in Nature-based Settings: Understanding Value Discrepancy with an Integrative Approach to Technology Acceptance and Attention Restoration Theory

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Abstract: This mixed methods study compares perceptions of millennials and nature-based tourism providers towards technology use in nature-based settings. A survey of 276 millennials and public sector nature-based providers was conducted. Survey data were analyzed to compare between millennials and providers using an independent sample t-test. A focus group of millennials was also conducted to obtain rich qualitative data about millennials’ views towards using technology while recreating outdoors. The results show that both providers and millennials perceived that the use of digital cameras, GPS and video cameras enhance experiences, while the use of drones, talking on a cell phone and virtual reality technologies diminish experiences. Further, the results reveal that millennials perceived the use of augmented reality, Wi-Fi, and laptop in nature-based settings more negatively, while the use of drones and music listening devices more positively than the providers did. This discrepancy between millennials and nature-based tourism providers is discussed.
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2020
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