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Garnering Transit Ridership: A Case Study of Transit Use by Refugee and Limited English Proficiency Groups in Manchester, New Hamsphire

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dc.contributor.advisorEllen J. Pader
dc.contributor.authorWard, Carrie
dc.contributor.departmentUniversity of Massachusetts Amherst
dc.contributor.departmentRegional Planning
dc.date2023-09-22T19:58:56.000
dc.date.accessioned2024-04-26T20:59:00Z
dc.date.available2024-04-26T20:59:00Z
dc.date.issued2009-01-01
dc.date.submitted2009-May
dc.description.abstractPublic transportation ridership levels have decreased since the end of World War II. Transit systems in small cities struggle to maintain ridership levels high enough to continue receiving local subsidies. Individuals with refugee status, and those with limited English proficiency (LEP), represent an opportunity to increase ridership. The bus system increases mobility for people without a car or driver’s license, including many refugees and LEP people, thereby increasing their accessibility to work and education. This thesis places the local bus system in Manchester, New Hampshire in a historical context and identifies some barriers and potentials for increasing refugee and LEP ridership. In addition to increasing headways and hours of operation, recommendations point to improved publicity, including distributing route maps and schedules more widely, using clearer bus stop signs, and providing bus passes for refugees in the first few months after arrival. It should be noted that language did not arise as a barrier to transit ridership in this study.
dc.description.degreeMaster of Regional Planning (M.R.P.)
dc.identifier.doihttps://doi.org/10.7275/837149
dc.identifier.urihttps://hdl.handle.net/20.500.14394/46459
dc.relation.urlhttps://scholarworks.umass.edu/cgi/viewcontent.cgi?article=1366&context=theses&unstamped=1
dc.source.statuspublished
dc.subjectRegional planning & development
dc.subjectPublic transportation
dc.subjectImmigrants
dc.subjectFocus groups
dc.subjectTransportation
dc.titleGarnering Transit Ridership: A Case Study of Transit Use by Refugee and Limited English Proficiency Groups in Manchester, New Hamsphire
dc.typeopen
dc.typearticle
dc.typethesis
digcom.contributor.authorisAuthorOfPublication|email:czward@larp.umass.edu|institution:University of Massachusetts Amherst|Ward, Carrie
digcom.identifiertheses/284
digcom.identifier.contextkey837149
digcom.identifier.submissionpaththeses/284
dspace.entity.typePublication
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