Hotel Leadership Competencies: Senior Executive Leader Perspectives

Reynolds, Joel; Dolasinski, Mary Jo

Publication:
Hotel Leadership Competencies: Senior Executive Leader Perspectives

dc.contributor.author	Reynolds, Joel
dc.contributor.author	Dolasinski, Mary Jo
dc.contributor.department	DePaul University
dc.contributor.department	DePaul University
dc.date	2024-03-13T20:40:39.000
dc.date.accessioned	2024-04-26T19:55:45Z
dc.date.available	2019-03-01T00:00:00Z
dc.description.abstract	The emergence of new technologies, globalization, evolving customer demands, and a changing workforce profile in the hotel industry prompted this exploratory investigation on leadership competencies for hotels. Using qualitative research methods, senior executive leaders from major hotel companies in the lodging industry were interviewed and through analysis, eighteen hotel leadership competencies emerged. Many competencies found in this study were consistent with previous research, while several new competencies were identified including, the proficient use of technology and social media, being adept at working in accelerated timeframes, ability to deliver learning based on workforce expectations, being accessible and available, and acting with authenticity.
dc.identifier.doi	https://doi.org/10.7275/da9b-be27
dc.identifier.uri	https://hdl.handle.net/20.500.14394/39414
dc.relation.url	https://scholarworks.umass.edu/cgi/viewcontent.cgi?article=1025&context=palat&unstamped=1
dc.source.status	published
dc.subject	Hospitality Lodging Hotels
dc.subject	Competencies; Hotel Industry; Leadership; Executive Leaders; Changing Workplace
dc.title	Hotel Leadership Competencies: Senior Executive Leader Perspectives
dc.type	article
dc.type	article
digcom.contributor.author	isAuthorOfPublication\|email:joel.reynolds@depaul.edu\|institution:DePaul University\|Reynolds, Joel
digcom.contributor.author	isAuthorOfPublication\|email:mdolasin@depaul.edu\|institution:DePaul University\|Dolasinski, Mary Jo
digcom.date.embargo	2019-03-01T00:00:00-08:00
digcom.identifier	palat/vol4/iss1/2
digcom.identifier.contextkey	13936420
digcom.identifier.submissionpath	palat/vol4/iss1/2
dspace.entity.type	Publication
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