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Evidence-Based Strategies for the Prevention of Workplace Violence Against Health Care Workers: Creating an Educational Toolkit

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dc.contributor.advisorKaren Kalmakis, PhD, MPH, FNP-BC, FAANP
dc.contributor.advisorKaren Kalmakis, PhD, MPH, FNP-BC, FAANP
dc.contributor.authorAnyanwu, Chibuzor
dc.contributor.departmentUniversity of Massachusetts Amherst
dc.contributor.departmentDoctor of Nursing Practice
dc.contributor.departmentPsychiatric Mental Health Nurse Practitioner (PMHNP)
dc.date2024-01-22T14:10:36.000
dc.date.accessioned2024-04-26T19:35:30Z
dc.date.available2024-04-26T19:35:30Z
dc.date.issued2021-01-01
dc.date.submittedMay
dc.description.abstractBackground: Violence in healthcare is a growing problem. Health care workers are being physically and psychologically assaulted by patients and their families. This is particularly a problem in emergency departments, psychiatric units, waiting rooms and geriatric facilities. Purpose: This project focused on the creation of an educational toolkit for the prevention of violence against healthcare workers. Methods: This quality improvement project used Kotter’s 8-step change model to guide the evaluation of a toolkit incorporating evidence-based nonviolent crisis prevention strategies with Crisis Prevention Institute’s top 10 de-escalation tips. The project was implemented at a psychiatric hospital in Illinois. Healthcare workers reviewed the educational material in the toolkit. Questionnaire were used to collect data using the Confidence in Coping with Patient Aggression Instrument pre- and post-education. Descriptive statistics were used to analyze the data. Results: Eleven healthcare workers participated. The mean score from the questionnaire was higher post-education (Mean= 27.52, SD= 3.32) compared to pre-education (Mean=22.83, SD=4.31). Additionally, there was an estimated 9% decrease in violence post educational intervention. Conclusion: An educational toolkit has shown some promising results in increasing self perceived confidence in coping with/managing patient aggression and reducing violence against healthcare workers. Keywords: workplace violence, healthcare workers, violence prevention program
dc.identifier.doihttps://doi.org/10.7275/22674449
dc.identifier.urihttps://hdl.handle.net/20.500.14394/37971
dc.relation.urlhttps://scholarworks.umass.edu/cgi/viewcontent.cgi?article=1276&context=nursing_dnp_capstone&unstamped=1
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/3.0/
dc.source.statuspublished
dc.subjectworkplace violence prevention
dc.subjecthealthcare workers
dc.subjectviolence prevention program
dc.subjectNursing
dc.titleEvidence-Based Strategies for the Prevention of Workplace Violence Against Health Care Workers: Creating an Educational Toolkit
dc.typeopen
dc.typearticle
digcom.contributor.authorisAuthorOfPublication|email:chibusor@gmail.com|institution:University of Massachusetts Amherst|Anyanwu, Chibuzor
digcom.identifiernursing_dnp_capstone/261
digcom.identifier.contextkey22674449
digcom.identifier.submissionpathnursing_dnp_capstone/261
dspace.entity.typePublication
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