Location

Denver, Colorado USA

Information

Development of a compelling organizational culture continues to be an imperative for hospitality executives. Identifying culture deficiencies or gaps is an important step in creating such a culture. The following study links theory with application providing a tool for researchers and practitioners as well. First, a conceptual model of cultural analysis is provided based on past research. Next, a five-step model analyzing ten cultural areas is proposed, and recommendations are provided for implementation in the hospitality environment.

Start Date

29-7-2011 3:15 PM

End Date

7-29-2011 4:15 PM

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Jul 29th, 3:15 PM Jul 29th, 4:15 PM

The Organizational Culture Audit: A Model for Hospitality Executives

Denver, Colorado USA

Development of a compelling organizational culture continues to be an imperative for hospitality executives. Identifying culture deficiencies or gaps is an important step in creating such a culture. The following study links theory with application providing a tool for researchers and practitioners as well. First, a conceptual model of cultural analysis is provided based on past research. Next, a five-step model analyzing ten cultural areas is proposed, and recommendations are provided for implementation in the hospitality environment.

https://scholarworks.umass.edu/refereed/ICHRIE_2011/Friday/8