Sensorial Experiences at Heritage Contexts: A Qualitative Approach to A Visitor Attraction in Algarve, Portugal
Abstract (150 Words)
This study aims to explore the sensory experience at heritage sites from the visitor's perspective. A qualitative and exploratory approach was applied, using two data collection methods: semi-structured interviews and in situ focus groups. The findings suggest that these historical spaces' managers should explore and understand tangible and intangible, or immaterial, elements that influence visitors' experience, attitudes, and behaviours towards the physical landscape. In this sense, they must converge their efforts to highlight the sensory cues intrinsic to each site, providing a connection between the monument and its visitors. Future investigation should employ longitudinal research, including a broader scope of heritage attractions and perspectives from the diverse stakeholders involved in the management and consumption of these historical places.
Keywords: heritage attractions, the sensory dimension of tourist experiences, consumer experience, visitor perspective
Sensorial Experiences at Heritage Contexts: A Qualitative Approach to A Visitor Attraction in Algarve, Portugal
This study aims to explore the sensory experience at heritage sites from the visitor's perspective. A qualitative and exploratory approach was applied, using two data collection methods: semi-structured interviews and in situ focus groups. The findings suggest that these historical spaces' managers should explore and understand tangible and intangible, or immaterial, elements that influence visitors' experience, attitudes, and behaviours towards the physical landscape. In this sense, they must converge their efforts to highlight the sensory cues intrinsic to each site, providing a connection between the monument and its visitors. Future investigation should employ longitudinal research, including a broader scope of heritage attractions and perspectives from the diverse stakeholders involved in the management and consumption of these historical places.
Keywords: heritage attractions, the sensory dimension of tourist experiences, consumer experience, visitor perspective
